Tracking information is not shown in the complete email

  • Resolved saadshah

    (@saadshah)


    1 year, 2 months ago

    Tracking information is not shown in the complete email.We do not use any email customization plugin. In past , the tracking numbers were being mentioned in the complete email but now it is not mentioned.
    What should I do in this case so that it appears on the email?

    https://ibb.co/tPzPTht

    With the highest expression of appreciation and respect to you.

    • This topic was modified 1 year, 2 months ago by saadshah.
Viewing 2 replies - 16 through 17 (of 17 total)
  • Plugin Author gaurav1092

    (@gaurav1092)

    Yes, reaching out to the DSers plugin support team is indeed the right step to take in resolving this issue.

    DSers replied me that they fixed problem and “and DSers will marked your orders as ‘completed’ after the tracking is added”

    in not sure it is global problem, maybe they fixed only for my account, just write by messenger to DSers support and ask to push problem to tech team

    • This reply was modified 1 year, 2 months ago by nswspider.
Viewing 2 replies - 16 through 17 (of 17 total)
  • The topic ‘Tracking information is not shown in the complete email’ is closed to new replies.