Tracking Lead Conversions with CF7 & Facebook Pixel

Why is support so SLOW?

Someone please reply.

Hi,

sorry for the delay, I was very busy and I wasn’t able to read the topic during the end of last week ??

I see your website, and I discovered you have the Pixel Code twice. In particular, you have this piece of code added somewhere:

<script>!function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod?
n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n;
n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0;
t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window,
document,'script','https://connect.facebook.net/en_US/fbevents.js');
fbq('init', '335641343503359');
fbq('track', 'PageView');</script>

Please find it and remove it, you should fix in this way. Let me know.

Hi @antoscarface,
Thanks for your reply!

Yes I tried to see where it is duplicated and removed the Base Pixel code which I had manually inserted in the header of my website. I have also checked the page source code and the relevant event tracking code: fbq('track', 'Lead'); is there (so my Contact From 7 Submission DOM tracking plugin also seems to be working fine). But still I don’t see the “lead” event for contact form submits that I want in the Pixel helper chrome extension.

Can you clarify if this plugin automatically inserts the relevant code (both Base code fot standard Pageview events and my custom event code) automatically with my settings for custom coversions I have set up?

Thanks,
Tara

Update: Just found that the Lead tracking works now ??

So, does this plugin automatically insert the relevant Base code in the header of my site, with my settings & custom coversions I have set up?

I still cannot see anything in the Activity graph of your plugin: https://prnt.sc/gn23wn and in facebook Pixel area: https://prnt.sc/gn1zld

Thanks,
Tara

Yep, the plugin will add the necessary events you set up in the admin automatically, you don’t need to do anything other after setting up the events by admin.

For the activity tracking graph, it’s really strange. I see on your website that the pixel event is in place. I see also you have Autoptimize plugin activated, so I suggest you flush any cache you have and also give time to Facebook to collect the events, it’s not immediate.

Hi,

I deactivated both AutoOptimize and my WP Fastest Cache plugins as you said to check, but still don’t see anything in the Pixel Caffeine plugin activity tracking graph, nor do I see any pixel actvity on Facebook Ad Manager.

I see that the necessary JS code of the plugin is killed by the autoptimize cache, I don’t know why. I opened the chrome inspector and I can’t find the Pixel Caffeine JS code.

I don’t think the cause is Autoptimize, because we use Pixel Caffeine in our websites with Autoptimize activated and no problems there. So the reasons could be two:
1) you need to update the autoptimize and other caches you have (sometimes it’s not enough to deactivate the plugin only)
2) some other plugin before Pixel Caffeine has broken JS code and the cache isn’t generated correctly.

You can try to flush the caches of AutoOptimize and WP Fastest Cache. Do the same if you want to test again the two plugins deactivated. Before to disable them, flush the caches.

Let me know if you can retrieve more information or you will be able to fix.

Hi,
Thanks for your reply.
My plugins are always up to date, so that’s not a problem.

As you suggested, I have seen that it works immediately on flushing the AutoOptimize cache or deactivating both AutoOptimize and Fastest Cache, but not after the site is cached again, so it is some issue with the caching plugin.

Can you please help troubleshooting on this issue?

Thanks,
Tara

Hi,

try to deactivate all plugins temporary, except autoptimize. Then, flush the autoptimize cache and test. If the problem will solve, try to activate back all plugins one by one and after each plugin activated, flush the cache and test.

When the problem occurs again, you find what plugin causes the issue.

LKet me know if you can discover something.

Hi,

Thanks for your reply. I also reached out to AutoOptimize support and they suggested to tweak some JS minification settings that were common in my caching plugins and it seems to work now.

I will open another support request if I see this problem again.
Resolving this ??

Thanks!
Tara

Perfect, great! I’m glad you solved the issue. Feel free to write again if some other error will occur and I’ll try to reply as soon as possible.
Have a nice day!

Sorry I found the problem has started again – opening another thread for this!