Tracking Removed

  • We are currently running a Facebook Paid Campaign and noticed the Gravity using tracking form is stripping UTM Tracking of the medium and campaign but leaving source.

    The Facebook campaign shows the session source / medium as it should – facebook.com / display, however when they perform the goal and submit the Gravity Form they are now a new sessions with source / medium – facebook.com / (not set). The form has a redirect to page.

    This is a new issue we have never seen before.

    • This topic was modified 5 years, 10 months ago by mattflindell.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Ronald Huereca

    (@ronalfy)

    What mode is your plugin in? I recommend Google Analytics and GTAG support for getting the source from the Facebook pixel.

    Thread Starter mattflindell

    (@mattflindell)

    Hi, what settings would you recommend for utm tracking not to stripped? This is a new problem and we haven’t changed any setting.

    Plugin Author Ronald Huereca

    (@ronalfy)

    I recommend Google Analytics with GTAG support. Your google analytics should set a GTAG or populate the ga variable for analytics to work correctly. You should be able to do a test form submission and see the results in real time in analytics if it’s working.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Tracking Removed’ is closed to new replies.