Tracking status: “unverified”

  • Resolved ecabral

    (@ecabral)


    4 years, 2 months ago

    Hi,

    would you have any suggestions on what to do when the tracking status of a conversion action shows up as “unverified” on Google ads for over 24 hrs?

    I installed the plugin after creating a conversion action. The code shows up on the source code of the order received page (I created a test order to check), so the pixel should have been fired and the conversion action verified already.

    What am I missing?

    Thanks!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author alekv

    (@alekv)

    Hi @ecabral

    Some more time has passed now. Is the conversion still ‘unverified’?

    It looks like you did go through the checkout properly, and since you opened the purchase confirmation page it should show at least ‘recording conversions’.

    If it doesn’t it is most likely that you haven’t entered the correct conversion id and label. Could you double check?

    Thread Starter ecabral

    (@ecabral)

    Hi @alekv,

    Conversion ID and label are correct. Checked once more. But, I’m afraid the tracking status is still unverified in Google Ads.

    I had tried previously to do the setup via Tag Manager, but decided to use this plugin instead as the tracking status was showing as Unverified. However, I’m now having the same issue with the plugin. :-/

    Any clue about what I might be missing?

    Hi,

    Same problem here, did you solved the issue ?

    Plugin Author alekv

    (@alekv)

    @ecabral

    Could you send me the link to the purchase confirmation page of your shop?

    Plugin Author alekv

    (@alekv)

    @niz91

    Could you send me the link to the purchase confirmation page of your shop?

    Mp sent, thank you

    Thread Starter ecabral

    (@ecabral)

    @alekv – I sorted this out with Tag Manager in the end. Thanks!

    huntzcom

    (@huntzcom)

    I also had this problem and conversions aren’t being tracked.

    I’ve got the dynamic plugin running and it’s working fine.

    When viewing the source on the confirmation page I can also see the code as the person have could.

    Also my analytics code picked up the transaction through enhanced ecommerce tracking.

    I’m trying a different conversion plugin just now as a test to see if that will work. I will report back.

    Thanks

    • This reply was modified 4 years ago by huntzcom.
    Plugin Author alekv

    (@alekv)

    Hi @huntzcom

    Is it working now for you? If so, how have you solved it?

    Hi,

    Unfortunately I had to switch to “WooCommerce Conversion Tracking” for conversation tracking and it works now.

    WooCommerce Google Ads Dynamic Remarketing plugin is working fine though.

    Thanks

Viewing 10 replies - 1 through 10 (of 10 total)
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