• Resolved janon123

    (@janon123)


    Hello,

    This plugin typically works flawlessly, but lately, I noticed through my Mail Log that every few hours the same tracking update tries to send. I ran tests and found that tracking updates are not sending at all, I guess this is why the plugin tries to resend the tracking update hours later. My error log and some testing shows there’s a conflict all of sudden between this plugin and Abandoned Cart https://www.ads-software.com/plugins/woocommerce-abandoned-cart/

    The emails for Abandoned Cart will send but not for TrackShip. If I pause Abandon Cart emails from sending, TrackShip still doesn’t work. But if I completely disable the Abandon Cart plugin then TrackShip works properly.

    The error log shows this:

    [28-Nov-2022 22:25:25 UTC] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function woocommerce_abandon_cart_lite::wcal_from_address_for_emails(), 2 passed in /public_html/wp-includes/class-wp-hook.php on line 307 and exactly 3 expected in public_html/wp-content/plugins/woocommerce-abandoned-cart/woocommerce-ac.php:3968
    Stack trace:
    #0 public_html/wp-includes/class-wp-hook.php(307): woocommerce_abandon_cart_lite::wcal_from_address_for_emails(‘info@…’, Object(WC_TrackShip_Email_Manager))
    #1 public_html/wp-includes/plugin.php(191): WP_Hook->apply_filters(‘info@…’, Array)
    #2 public_html/wp-content/plugins/trackship-for-woocommerce/includes/trackship-email-manager.php(507): apply_filters(‘woocommerce_ema…’, ‘info@…’, Object(WC_TrackShip_Email_Manager))
    #3 public_html/wp-includes/class-wp-hook.php(307): WC_TrackShip_Email_Manager->get_from_address(‘wordpress@…’)
    #4 public_html/wp-includes/plu in public_html/wp-content/plugins/woocommerce-abandoned-cart/woocommerce-ac.php on line 3968`

    I can’t tell which plugin is the problem or is it a compability issue?

    I’d appreciate any help.

    Best,

    Jane

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author TrackShip

    (@trackship)

    Hi,
    We have released a new version 1.4.7.1 with the fix. Please update the TrackShip plugin to the latest version.
    Thanks

    Thread Starter janon123

    (@janon123)

    Thanks so much for your prompt attention. With the latest update, it’s working flawlessly again. You guys are amazing thanks.

    Much appreciated!

    Best,

    Jane

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Tracking Updates not sending, conflicting with “Abandoned Cart” plugin’ is closed to new replies.