Tracking Widget not in Emails

  • Resolved mikejandreau

    (@mikejandreau)


    1 year ago

    In my email template editor, I have the tracking widget coded in, like so:

    However, the sent email does not contain the widget:

    How can I troubleshoot what’s happening here?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author gaurav1092

    (@gaurav1092)

    Which email customizer do you use?

    Thread Starter mikejandreau

    (@mikejandreau)

    YayMail.

    I know it used to work.

    Plugin Author gaurav1092

    (@gaurav1092)

    • Check Template Customization: Ensure your theme or child theme hasn’t overwritten the Completed order status email template.
    • Disable Editor: Temporarily disable any email template editor plugins to check if they’re causing the issue.
    • Test Default Template: Switch to a default email template and see if the tracking widget appears correctly.
Viewing 3 replies - 1 through 3 (of 3 total)
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