Traffic summary not working

  • Resolved lemondupolar

    (@lemondupolar)


    1 month, 2 weeks ago

    Hello team,

    since yesterday the summary doesn’t work anymore on the WordPress dashboard!

    Thanks for your answer,

    Manuel

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Matthew

    (@mhdizmni)

    Hi @lemondupolar,

    Could you kindly confirm if you are referring to the “Traffic Summary” widget (under Statistics > Overview) or the “Traffic Overview” widget (on the WordPress dashboard)?

    We can confirm that both of these widgets are experiencing issues in the latest version, and we are actively working on a fix.

    In the meantime, for the “Traffic Summary” widget, please move the widget to the top and reload the page. This should resolve the issue temporarily.

    Thank you for your patience and understanding!

    Regards,
    Matthew

    Thread Starter lemondupolar

    (@lemondupolar)

    Sure!

    At first on the “Traffic Summary” widget (under Statistics > Overview it was not working but now is working.

    On “Traffic Overview” widget (on the WordPress dashboard is still not working.

    Thanks for your quick reply!

    Manuel

    Plugin Support Matthew

    (@mhdizmni)

    Dear @lemondupolar,

    I’m pleased to inform you that we have addressed the issue in version 14.12.4.

    Simply update the plugin, and everything should be working as expected!

    Thank you for your continued support!

    Regards,
    Matthew

    Thread Starter lemondupolar

    (@lemondupolar)

    Very good Matthew. Everything working fucking good now!

    Thank you so much for your very fast support!

    Warm regards,

    Manuel

    Plugin Support Matthew

    (@mhdizmni)

    We’re happy to help!

    If you need any further assistance, please feel free to reach out.

    Regards,
    Matthew

Viewing 5 replies - 1 through 5 (of 5 total)
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