Transaction denied bug

  • Resolved CAhlback

    (@cahlback)


    1 year, 1 month ago

    Hi!

    I’m trying to test and pay for subscriptions with your plugin. Have tried both in test mode and live. Just deactivated the plugin and saw clear results that the issue is with this plugin. I’m on Stripe with the standard Stripe plugin for WooCommerce.

    Apple Pay works.

    Credit Card does not work. When paying, I get this error feedback:

    “Your card was denied. This transaction requires authentication.”

    This only happens with this plugin activated. Using WooCommerce Stripe plugin and have tested with both live and test mode for Stripe.

    This is kind of a brutal bug… ??

    Sincerely

    Christoffer

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hello,

    Thank you for trying our plugin, and we will try to help you with this

    We support WooCommerce Stripe Payment Gateway and Payment Plugins for Stripe WooCommerce (Support for credit card, debit card, and Stripe SEPA Direct Debit)

    If you are sure you are using only these two gateways, and still not working for you, let us know

    Thank you

    Thread Starter CAhlback

    (@cahlback)

    Hello again! I’m using the WooCommerce Stripe Gateway plugin from Woo.

    Plugin Author WP Swings

    (@wpswings)

    Hello,

    We have checked and got no issues at our end, so please email to our support so we can help you at specific

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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