Transaction Error on front end and "The Force SSL is Disabled" error on back end

  • Resolved Clare12345

    (@clare12345)


    8 years, 8 months ago

    Hi,

    I have an SSL certificate installed, and everything else is going well, but I have this error on the back end: PayPal-Pro gateway requires SSL certificate for better security. The force SSL option is disabled on your site. Please ensure your server has a valid SSL certificate so you can enable the SSL option on your checkout page.

    And when I try to check out I get this error on the front end: This transaction cannot be processed due to an invalid merchant configuration.
    (Transaction Error) something is wrong.

    I know the SSL certificate is working because I checked it with an SSL checker and it shows the “https” in the URL address bar.

    I even installed a plugin called WP Force SSL to fix the problem, but nothing changed. I still get the same error messages.

    What should I do?

    Thank you!!

    https://www.ads-software.com/plugins/woocommerce-paypal-pro-payment-gateway/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Clare12345

    (@clare12345)

    Any idea on this?

    Plugin Author wp.insider

    (@wpinsider-1)

    Hi, you can ignore that SSL warning/notice. That is just a reminder to enable the force SSL option in your WooCommerce settings. Since your SSL is working, you don’t have to worry about it.

    If you are receiving a transaction error then that is coming from the API details being incorrect. Or your PayPal API not having the correct permission to make the PayPal pro API calls. (this issue doesn’t have anything to do with SSL)

    Are you using test mode or live mode? Are you using the correct PayPal pro API details in the settings? Have you ever used PayPal pro before? If not, you should check with PayPal support to verify that your PayPal account has permission to make the PayPal pro API call.

Viewing 2 replies - 1 through 2 (of 2 total)
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