Transaction ID not tracked at network level

  • Hi,

    I’m using the “Google Tag Manager for WordPress” in the website to track the eCommerce tags.

    Everything is working fine but the issue is eCommerce plugin is not sending the transaction ID at network level. Please check the screenshot: https://prnt.sc/22jzpp8

    Thank you

    • This topic was modified 2 years, 11 months ago by surajbiz.
    • This topic was modified 2 years, 11 months ago by surajbiz.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi,

    I placed a test order on your site.
    The data layer included the correct ecommerce data:

    event: "gtm4wp.orderCompletedEEC",
	ecommerce: {
		currencyCode: "GBP",
		purchase: {
			actionField: {
				id: "6758",
				affiliation: "",
				revenue: 510,
				tax: 85,
				shipping: 0,
				coupon: ""
			},
			products: [
				{
					id: 5796,
					name: "Company dealings: Day-to-day management and associated matters",
					sku: 5796,
					category: "Knowledge",
					price: 425,
					stocklevel: null,
					quantity: 1
				}
			]
		}
	}

    As far as I can see, you added the GTM container code manually to your site at the top of the head section but this is also added by GTM4WP a bit later. I suggest to remove the manually added container code.

    I can also see a fraction of a Global Site Tag (gtag) code with your Universal Analytics property ID. I would remove that too.

    Thread Starter surajbiz

    (@surajbiz)

    Hi,

    Thank you for response!

    I’m using the push data-layer to add the “Custom Dimension 1” variable in the GTM pageview event by using the custom code.

    If I remove the GTML container (from the head of the page) than these datalayer not triggered. Right now it is like – https://prnt.sc/2402biy

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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