transactional email from woocommerce disabled

  • Resolved smikelot

    (@smikelot)


    2 years, 10 months ago

    Hi if I choose Stripe like payment gateway, email receipt from woo is disabled. How I can enabled it ? tnx

Viewing 1 replies (of 1 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @smikelot,

    The Stripe plugin does not manipulate any of the WooCommerce Email Settings so if any emails are being toggled to disabled, I suspect it’s coming from somewhere else.

    The Stripe plugin calls the required code, namely the WC_Order::payment_complete method when the payment is processed on the checkout page. But if you’re testing a local payment method like SEPA, those payments can take some time before they clear, and thus the emails won’t be sent until your webhook is notified via Stripe.

    Kind Regards,

Viewing 1 replies (of 1 total)
  • The topic ‘transactional email from woocommerce disabled’ is closed to new replies.