Transactional Figures not Appearing (Stripe payment gateway)

  • Hi there, hope you are well.

    We are seeing advanced ecommerce data coming in on our woocommerce shop with the exception of ‘Sessions with transactions’ when we know there has been at least 1 transaction been made since we activated GTM 4 WP.

    View post on imgur.com

    We are using Stripe as the payment gateway along with this plugin https://www.ads-software.com/plugins/woocommerce-gateway-stripe/

    You should be able to proceed with checkout with postcode CV21 3AE.

    Do you think the lack of transactional information coming in may be to do with the payment gateway plugin?

    Many thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi,

    I checked your site but was not able to place an order without the need to use a real bank card.

    What I can see on your checkout page is that the GTM data layer includes the necessary information about the product in the card and all GTM events are being fired correctly but nothing is transmitted to GA, I do not see any GA events firing on the necessary GTM events.

    Have you setup your GTM container according to this guide?
    https://gtm4wp.com/how-to-articles/how-to-setup-enhanced-ecommerce-tracking

Viewing 1 replies (of 1 total)
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