• I just updated WP Ecommerce Version 3.8.14.3. Everything is working fine, except the Transaction Result Page. After successful transaction, when client is taken to the transaction result page to access downloadable items, all they can see is “You do not have permission to view this page”?

    Anyone experiencing same issue. Any help would be helpful.

    Alpesh

    https://www.ads-software.com/plugins/wp-e-commerce/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter biologix

    (@biologix)

    I have correct short code on “Transaction Results” page. It was never touched after updated to newer version. I checked and it is still there.

    The page URL for transaction result page is (example) https://hostname.com/products-page/transaction-results/?sessionid=xxxxxxxxxx

    Instead of transaction result and downloadable items, all they can see is

    “You do not have permission to view this page”

    Any help would be helpful to fix this nightmare.

    Is your page marked as Draft or maybe Private ?
    Make sure its Published so that guest users can see it.

    Is your page marked as Draft or maybe Private ?
    Make sure its Published so that guest users can see it.

    Thread Starter biologix

    (@biologix)

    It says

    Status: Published
    Visibility: Public
    Published on: Dec 20, 2011

    It is accessible by anyone.

    Thread Starter biologix

    (@biologix)

    I even deleted Transaction Results page. Deactivated WPEC plugin and reactivated so that new transaction results page is created with shortcode, but still same result.

    I do not see any error or anything, it is just says “You do not have permission to view this page”.

    Very strange…

    Thread Starter biologix

    (@biologix)

    @mihai, Thank you for helping, but can’t figure out why it is showing “You do not have permission to view this page” instead of actual transaction and download link to access content.

    I have not changed anything with permission etc. Transaction Page URL, Shortcode everything is there and transactions are being successfully registered. They can only access downloadable item through purchase receipt email notification.

    Anything to do with other plugin?

Viewing 6 replies - 1 through 6 (of 6 total)
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