That’s interesting because WordPress.com support told me to ask www.ads-software.com.
Would you mind letting me know who said that? I work over there (and volunteer here), so I’d love to make sure we correct that misinformation.
To clear up any confusion, WordPress.com and www.ads-software.com are two different entities: https://codex.www.ads-software.com/WordPress_vs_WordPress.com
As for your domain, you cannot transfer it to WordPress.com, as WordPress.com is not capable of accepting incoming domain transfers, but you can still use your domain with any WordPress.com site following this guide: https://en.support.wordpress.com/map-existing-domain/
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