Transitioning to 3DS 2.0

Hi Ben!

Thank you for reaching out.

I found a helpful guide on how to migrate to 3D Secure 2 (3DS 2.0); you could take a look at it for pointers:

https://developer.paypal.com/braintree/docs/guides/3d-secure/migration

I hope this helps!

Hi Juan,

Thanks for your reply. The link you sent shows what a developer needs to code.
Shouldn’t all these code requirements be in the plugin already?

I’m not looking to change any codes in the Braintree for WooCommerce Payment Gateway plugin.

Hi @buildben

I understand your Braintree account is enabled for 3DS 2.0, and you would like to know how to avoid that error message received.

Before moving forward, please provide a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

That way we can take a closer look at your configuration.

Thanks.

Hi Igor,

Here’s the report.

### WordPress Environment ###

WordPress address (URL): https://buildandplay.com.au
Site address (URL): https://buildandplay.com.au
WC Version: 6.6.1
REST API Version: ? 6.6.1
WC Blocks Version: ? 7.6.2
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: ? 5.8.1 - There is a newer version of WordPress available (6.0.1)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 100 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.7.38-41-log
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Post Type Counts ###

attachment: 6929
atum_inventory_log: 2
boxzilla-box: 1
custom_css: 1
customize_changeset: 5
cwginstocknotifier: 15087
elementor_library: 2
jp_img_sitemap: 3
jp_img_sitemap_index: 1
jp_sitemap: 1
jp_sitemap_master: 1
jp_vid_sitemap: 1
nav_menu_item: 18
page: 31
product: 1206
revision: 9
seedprod: 1
shop_coupon: 50
shop_order: 34644
shop_order_refund: 551
shop_quote: 370
wc_membership_plan: 1
wc_pickup_location: 1
wc_user_membership: 3
yith-wcbm-badge: 5
yith-wccos-ostatus: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (46) ###

404page - your smart custom 404 error page: by Peter Raschendorfer – 11.3.1
Akismet Anti-Spam: by Automattic – 4.2.5
Analytify - Google Analytics Dashboard Widget: by Analytify – 2.0.6
WP Engine Smart Plugin Manager: by WP Engine – 5.6.1
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 3.0
Boxzilla: by ibericode – 3.2.25
Custom Fonts: by Brainstorm Force – 1.3.5
Custom Order Numbers for WooCommerce Pro: by Tyche Softwares – 1.5.0
eCommerce Store Optimizer: by StudioPress Team – 0.6.2
Elementor: by Elementor.com – 3.6.6
Genesis Blocks Pro: by WP Engine – 1.7.0
Judge.me Product Reviews for WooCommerce: by Judge.me – 1.3.19
Mailchimp for WooCommerce: by Mailchimp – 2.7.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7
Product/Review CSV Import Export: by WebToffee – 3.8.1
All in One Product Quantity for WooCommerce: by WPWhale – 4.3.1
reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.36
Storefront Pro: by pootlepress – 5.14.0
WooCommerce - Hide Additional Information tab: by Claudio Sanches – 1.0.0
Product Subtitle For WooCommerce: by Varun Sridharan – 4.6.2
WooCommerce Profit of Sales Report: by IndoWebKreasi – 1.3.2
WooCommerce Tree Table Rate Shipping: by tablerateshipping.com – 1.27.5
Advanced Shipment Tracking for WooCommerce: by zorem – 3.4.4
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.6.1
WooCommerce Blocks: by Automattic – 6.2.0
Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.1
Product Feed ELITE for WooCommerce: by AdTribes.io – 1.6.7
WooCommerce Checkout Add-Ons: by SkyVerge – 2.5.6
WooCommerce Coming Soon Product: by Terry Tsang – 1.0.1
WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.14.0
Braintree for WooCommerce Payment Gateway: by WooCommerce – 2.6.5
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.11
WooCommerce PayPal Payments: by WooCommerce – 1.9.0 (update to version 1.9.1 is available)
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.0.0
WooCommerce: by Automattic – 6.6.1 (update to version 6.7.0 is available)
Yoast SEO: by Team Yoast – 19.3
Analytify Pro: by WPBrigade – 4.1.5
Analytify - WooCommerce Tracking: by WPBrigade – 4.1.7
Analytify - Google Analytics Dashboard: by Analytify – 4.2.2
WP Crontrol: by John Blackbourn & crontributors – 1.14.0
WP-Lister Pro for eBay: by WP Lab – 3.2.10
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.6

WPLab Custom Code Snippets: by WPLab – 1.0.1
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.6

YITH WooCommerce Badge Management Premium: by YITH – 1.3.21
YITH WooCommerce Custom Order Status Premium: by YITH – 1.11.0

### Inactive Plugins (5) ###

AceIDE: by AceIDE – 2.6.2
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.12.0
Google XML Sitemaps: by Auctollo – 4.1.5
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WP-Lister Pro for Amazon: by WP Lab – 2.2.1

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php
object-cache.php: Memcached Redux

### Must Use Plugins (6) ###

Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
WPE ElasticPress Autosuggest Logger: by WP Engine – 1.0.0
WP Engine Cache Plugin: by WP Engine – 1.0.10
WP Engine Seamless Login Plugin: by WP Engine – 1.6.0
WP Engine Security Auditor: by wpengine – 1.0.10
WP Engine System: by WP Engine – 5.0.1

### Settings ###

API Enabled: –
Force SSL: ?
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
visible (visible)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #4 - /shop/
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My account: #7 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Storefront
Version: 3.9.1 (update to version 4.1.1 is available)
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: /nas/content/live/bnptest2stg/wp-content/plugins/product-quantity-for-woocommerce/includes/templates/global/quantity-input.php

### Braintree (Credit Card) ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: AU
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: ?
Used PayPal Checkout plugin: ?

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-07-27 20:57:48 +10:00
Options: ?
Notes: 6
Onboarding: completed

### Action Scheduler ###

Canceled: 13
Oldest: 2022-06-27 23:46:23 +1000
Newest: 2022-07-24 11:44:08 +1000

Complete: 26,235
Oldest: 2022-06-26 07:33:33 +1000
Newest: 2022-07-27 07:29:39 +1000

Failed: 71
Oldest: 2020-11-16 15:19:45 +1100
Newest: 2021-04-21 02:45:51 +1000

Pending: 19
Oldest: 2022-07-27 07:34:35 +1000
Newest: 2023-03-27 00:00:00 +1100

### Status report information ###

Generated at: 2022-07-27 07:29:47 +10:00

Hi @buildben,

Thanks for sharing with us your site’s system status.

Shouldn’t all these code requirements be in the plugin already?

Braintree for WooCommerce Payment Gateway plugin already has support for 3D Secure 2 as it was added with version 2.2.6 – on 2019-08-07 (check the changelog) and read more on this thread.

Can you confirm your account is enrolled in 3D Secure and EMV 3D Secure 2 is automatically selected?

* https://developer.paypal.com/braintree/articles/guides/fraud-tools/3d-secure#confirm-setup

If the setup is confirmed but you still have the issue, please enable debug logging in the Braintree gateway which is particularly helpful when troubleshooting. Find more details on the product documentation:

https://woocommerce.com/document/woocommerce-gateway-paypal-powered-by-braintree/#troubleshooting

Hi Mirko,

3D Secure status = Enrolled (3D Secure 1 or EMV 3D Secure 2 will be automatically selected based on which version is most likely to lead to successful authentication and authorization.)

Here’s a section of the log.
I can’t see why it’s not using 3DS2.

07-27-2022 @ 12:55:39 – Request
environment: production
uri: find
data: 8d63bd70-1c8e-2fbc-1264-408234fb840d
duration: 0.43946s

07-27-2022 @ 12:55:39 – Response
data: Braintree\PaymentMethodNonce Object
(
[_attributes:protected] => Array
(
[type] => CreditCard
[nonce] => 8d63bd70-1c8e-2fbc-1264-408234fb840d
[description] => ending in 31
[consumed] =>
[threeDSecureInfo] => Braintree\ThreeDSecureInfo Object
(
[_attributes:protected] => Array
(
[liabilityShifted] => 1
[liabilityShiftPossible] => 1
[status] => authenticate_successful
[enrolled] => Y
[cavv] => jBSFQgF2qPVwCBJyQrowBzUAAAA=
[xid] => MlpKbGJkUUdVanlxSTlBUEtLejA=
[acsTransactionId] =>
[dsTransactionId] =>
[eciFlag] => 02
[acsUrl] => https://0eaf.cardinalcommerce.com/EAFService/jsp/v1/redirect
[paresStatus] => Y
[threeDSecureAuthenticationId] => pmnz27zt743twp8cxp
[threeDSecureServerTransactionId] =>
[threeDSecureVersion] => 1.0.2
[lookup] => Array
(
[transStatus] =>
[transStatusReason] =>
)

[authentication] => Array
(
[transStatus] =>
[transStatusReason] =>
)

)

)

[details] => Array
(
[bin] => 516323
[lastTwo] => 30
[lastFour] => 1020
[cardType] => MasterCard
[cardholderName] =>
[expirationYear] => 2026
[expirationMonth] => 12
)

[binData] => Braintree\BinData Object
(
[_attributes:protected] => Array
(
[prepaid] => No
[healthcare] => No
[debit] => No
[durbinRegulated] => No
[commercial] => No
[payroll] => No
[issuingBank] => WESTPAC BANKING CORPORATION
[countryOfIssuance] => AUS
[productId] => MCT
)

)

)

)

Hello,

For better assistance please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Be sure to include a link to this forum thread in your response.

We’ll be glad to check this further for you, thanks.