translate plugin killing text on pages

Hi @muxipups.

We was able to reproduce this issue on our testing servers.
Our developers will try to fix it as soon as possible. I’ll inform you about the progress.

thanks

the new version of the plugin is still buggy! Today I couldn’t access my whole website, only blank screen. no php-errors, debug-mode also showing blank page.
When I deactivated the plugin (renaming plugin folder via ftp) I could access my website again. So, it seems even worse now…

• This reply was modified 7 years, 1 month ago by muxipups.

Hi!

Maybe there’re some conflicts with install plugins or Theme styles and Translate plugin.
Provide URL of the website and pages your’re using Translate by Supsystic so I’ll check what’s wrong
Here’s the link to the internal support https://supsystic.com/contact-us/

nothing new on that bug? Hope You received my message via contact form. Here’s what I wrote:
Hi, I don’t think that it’s a conflict with other plugins or themes. I had only one plugin installed so far (events manager) and also, when deactivating this plugin, the website is crashing as soon as I activate the translate plugin.
I’m using a child theme of twenty-sixteen but also with original twenty-seventeen theme it’s crashing. No other than official themes installed…
Thus, I can’t show you my page with activated translate-plugin because it’s completly crashing and I have to work on this page. Maybe, if You want, we can make an exact date/time for you to look on the page and I will activate the translate plugin for an hour or until you give a feedback?

• This reply was modified 7 years, 1 month ago by muxipups.

hi again,
I Just updated to wordpress 4.9.4 and now the plugin is working!

Hi @muxipups.
Let us know, which version of WordPress do you have such an issue with?
We tested it with previous 4.9.3 version and it works without problems.

it was not working with 4.9.3

hi…I was too fast, now it is again not working. All I had changed
after it worked was were the languages in the settings. I notcied that
there was something not correctly. I had german as default language and
some other as available languages. First, I set language URL to Pre-Path
mode but after that, all the pages have not been found. So I changed to
Query mode. Then, it worked. But it was a little confusing that on my
german page the language custom box showed another language than german.
SO, I added german to available languages (before, it was only set as
default language but not in the available language box). It worked, too.
Then I set URL back to Pre-Path mode. After this, I actually get an
redirection error. Before, I got a crash with blank page. When I delete
german from available languages, the page is working again, but the page
is not found although the url it should be correct

And so on, there is something really going bad. In Prepath mode it seems
ok, but I can’t reproduce all errors that I noticed during the last
hours. You should take a look on the page. I want the pages in Pre-Path
mode, but first, I let it in query mode, so you can better take a look.

Hi, @muxipups.

I’m sorry for a long reply, we’ve already solved that issue.
I recently sent you a file with fixes via our internal support. Please try it and let us know the results.