Translated images not displaying

Hello there,

Thanks for getting in touch regarding your issue.

Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):

??*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

Please let us know when you find the conflict so that we can take a look and see what we can do about it.

Regards.

Hi,

I have tried that method and found that one of my plug-ins, in fact, was causing an issue. The plug-in was Smush. After disabling it and clearing my cache, I can only see the french jpg on my laptop. However, when looking at the page from a phone or another person’s computer, the English still displays for them. The french image will flicker on the second computer screen for a millisecond but then only display english.

What tip do you have to solve that?

Thank you!

• This reply was modified 3 years, 5 months ago by tayberg13. Reason: additional information

Hey there,

Try going to Smush Settings -> Lazy Load tab and Deactivate this feature. We had similar issues in the past that was fixed by disabling that setting.
Or see if you have installed the Autoptimize plugin. There is an HTML option. If you unable it, the images are displayed properly.

Let me know if this solves your issue.

Looking forward to your reply.