TranslatePress conflicting with Elementor’s PRO template kits

  • Hi there, I conducted some tests and noticed that when TranslatePress is deactivated, I can successfully add my Elementor template kits to my site. However, when TranslatePress is active, I encounter an error with my Elementor template kits. I’m unsure whether the issue lies with Elementor, but I wanted to bring up this topic and explore potential solutions.

    It’s worth mentioning that I am using the latest versions of Elementor PRO and Elementor plugin, specifically version 3.14.0. TranslatePress is also up-to-date at version 2.5.5.

    Here’s the error message I receive when attempting to add an Elementor template kit to my site while both Elementor PRO and TranslatePress are active:

    https://postimg.cc/CnhhFLNz

    TP deactivated, example here: https://postimg.cc/vcWm5k1Y

    Here’s an example of how I add an Elementor PRO template: https://postimg.cc/pm5MDncD

    Here’s an example of my template being inserted when TranslatePress is not active: https://postimg.cc/PpRMzNRw

    Please let me know how this issue can be resolved.

    I look forward to hearing from a community member,

    Thank you???

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support vipul78

    (@vipulelementor)

    Hi,

    Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com

    I’d also suggest you check out our Elementor Community forum. We have created it to connect Elementor users together and share knowledge

    www.ads-software.com rules state that commercial products are not supported here

    Thread Starter antcrescendo

    (@antcrescendo)

    Hello, @vipulelementor I’ve already created two support tickets, but unfortunately, I haven’t received much assistance regarding the matter. Is there any way I can directly get in touch with an Elementor developer and explain my situation? Perhaps they can reach out to TranslatePress to explore potential solutions.

    Since there is no guarantee of a response or fix from a community forum member, resolving this issue could also benefit other Elementor users who might be encountering the same problem.

    Let me know what you propose,

    Have a great day. Thanks,

    Thread Starter antcrescendo

    (@antcrescendo)

    Hello?@vipulelementor, do you have any updates regarding the steps that can be taken to address my problem? I posted my issue in the Elementor Community forum on Facebook and contacted both Elementor and TranslatePress support, but unfortunately, none of them were able to offer a solution.

    I started a discussion on the translatePress forum page. It would be great if you could contribute your insights on this topic in that thread. Let’s try to find a solution to the issue.

    Here is the link: https://www.ads-software.com/support/topic/translatepress-conflicting-with-elementors-pro-template-kits/#post-16855084

    I look forward to hearing from you,

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
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