TranslatePress does not work on mobile device

  • Resolved sjatos

    (@sjatos)


    1 year, 9 months ago

    Hello,

    I never used TranslatePress before, so please go the extra mile in explanation. I have two languages added on my website English and Ukrainian. When I visit my site from my computer everything works well and my links on the switch look like this:

    “https://link/en/” AND “https://link/uk/”

    But when I use my mobile device, it is always English and links look like this:

    “https://link/#TRPLINKPROCESSED” AND “https://link/uk/”

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Dragos

    (@dragosvrejiu)

    Hello,

    Thank you for reaching out to us!

    Are the links added using a relative path? e.g. /about-us/ instead of example.com/about-us/

    TranslatePress might cause incompatibilities with relative paths.

    Best wishes,

    Thread Starter sjatos

    (@sjatos)

    I played with permalinks, it still doesn’t work on mobile devices. I do not use a relative path, you can see this issue even on the homepage if using a cellphone.

    try to visit https://tridentdentalclinic.com/ and change language from mobile device.

    Plugin Support Alex

    (@alexcozmoslabs)

    I set this ticket as Resolved.
    You can also change its status back to unresolved and let us know by replying to this topic if your issue still needs attention.
    Another option is to let this ticket as it is and open a new one where to mention the issue again and ask for support.

Viewing 3 replies - 1 through 3 (of 3 total)
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