Translating Woocommerce Subscription Email

Hello Damchi

Thank you for your message.

Could you briefly describe the scenario you are implementing in your store? What type of product do you have, what do you sell in the store?

Please describe or indicate which emails you have a problem with? I mean the list you can find in WooCommerce > Setting > Emails

Best regards

Hi
I am selling subscriptions
And I have issue with the Processing Renwal Order email.
The strings are translated in the .po .mo files but they do not appears in the email sent to the customers
Damien

Hello Damchi,

Could you please upload the translation files you use and the path in the site files you use to load the translation files?

These materials will be very helpful in identifying the problem.

Best regards

the files are uploaded there:
/wp-content/plugins/woocommerce-subscriptions/languages

woocommerce-subscriptions-fr_CA.po
woocommerce-subscriptions-fr_CA.mo

When I check with loco translate I can the that the strings are translated properly.

Hello Damchi

Thank you for your message.

Does the Processing Renwal Order email issue still occur if you deactivate our Flexible Coupons for WooCommerce plugin? If so, please let us know.

Best regards

HI I do not have such a plugin

Hello Damchi,

Please forgive me, but you are writing on the support channel of the free Flexible Coupons for WooCommerce plugin.

Since you are reporting a problem with the WooCommerce Subscriptions plugin, you should contact the authors of this plugin.

Best regards

Hello Damchi,

I’m marking the thread as resolved because there hasn’t been a post in it for a while.

If, however, you want to continue – don’t hesitate to post! ??

Best regards