translation does not work

Hi drigoguille,
sorry for the late answer. Could you send the files to [email protected] so that we can test them?

Hi !

I have the same problem. I have created new translation in french with Poedit and put it in the languages folder but the plugin stay in english.

Thanks for your help ??

Hello,

I have also same problem. I have created new translated to arabic language. But custom messages, for example, “chat with us”, or “None of our operators are available at the moment. Please, try again later.” stay still in english.

I am using WPML plugin for multilanguage and YITH Live Chat Premium version of the plugin.

Thank you.

Hi,
to translate customizable messages with WPML you should create a “wpml-config.xml” file in the “/wp-content/plugins/yith-live-chat/” path with the following content:

<?xml version="1.0"?>
<wpml-config>
    <admin-texts>
        <key name="yit_live_chat_options">
            <key name="text-chat-title"/>
            <key name="text-welcome"/>
            <key name="text-start-chat"/>
            <key name="text-close"/>
            <key name="text-offline"/>
            <key name="text-busy"/>
        </key>
    </admin-texts>
</wpml-config>