Translation doesn’t work after update.

  • ease9

    (@ease9)


    1 year ago

    Hello,

    First of all, thank you for the great plugin. I have updated Join Chat 5.0.13 on my multi-language WP+ WooCommerce website and translation of Join Chat stopped working. I have latest WPML installation. How can I fix the problem?

    Thanks in advance & Regards

    • This topic was modified 1 year ago by ease9.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Creame

    (@creapuntome)

    Hello,

    The problem is on “Call to Action” field or also affetcs other Joinchat fields?

    In version 5.0.12 we added a filter to ensure that the line break format is "\n".
    The translation may have other line breaks ("\r\n") that cannot be seen with the naked eye and that is why it does not match.

    Have you tried deleting the translation and creating it again?

    Thread Starter ease9

    (@ease9)

    Hello,

    Thank you for your reply. All of the Joinchat fields are affected. I have deleted translations and created again, but it didn’t fix the problem.

    Thread Starter ease9

    (@ease9)

    Hello,
    The problem still exists, can you please give me a suggestion to fix it? Have you contact with WPML team?

    Can I download from somewhere previous version of Joinchat?
    Regards,

    • This reply was modified 1 year ago by ease9.
    Plugin Author Creame

    (@creapuntome)

    Do you remember what the previous version of Joinchat was, before updating? Was it already Joinchat 5 or was it some version 4?

    In the latest updates we have not changed anything regarding multi-language compatibility (except for the line breaks mentioned above).

    You can dlownload old verisons of Joinchat from here.

    We would also like to know more about this problem and try to solve it. If you wish you can contact us at pacotole[at]join[dot]chat

    Thread Starter ease9

    (@ease9)

    Hello,

    I have installed previous version (5.0.12) and created translations. It worked!

    My installations as follows:
    WordPress 6.3.2
    WPML Multilingual CMS 4.6.6
    WPML String Translation 3.2.8
    Thank you.

    Plugin Author Creame

    (@creapuntome)

    It’s very crazy because the update from 5.0.12 to 5.0.13 only has a few CSS and SVG changes.

Viewing 6 replies - 1 through 6 (of 6 total)
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