Translation Issues “No products in the cart” and “Continue Shopping”

  • Resolved savicu14

    (@savicu14)


    1 year, 8 months ago

    Dear Support,

    I am writing to bring to your attention a translation issue that I have been experiencing on my websites, darmiomoon.com and koshtana.com.

    Specifically, there are two sequences that are fully translated from English to Serbian but are not displaying as translated on the website. When the cart is empty and the cart icon is clicked, it shows “No products in the cart” and “Continue Shopping” in English, despite these phrases being fully translated in the WooCommerce translation files and verified through the Loco Translate plugin.

    I have thoroughly checked the translations and made sure that they are correctly saved, yet they are not reflected on the live websites. This inconsistency is causing a poor user experience for my Serbian-speaking customers.

    I kindly request your assistance in resolving this translation issue and ensuring that the translated phrases are displayed correctly on the website. As these translations are essential for providing a seamless and localized shopping experience, I would greatly appreciate your prompt attention to this matter.

    If you require any further information or access to the backend of the websites for troubleshooting purposes, please let me know, and I will be more than happy to provide the necessary details.

    Thank you for your attention to this issue, and I look forward to your prompt response and resolution.

    Best regards,

Viewing 1 replies (of 1 total)
  • Saif

    (@babylon1999)

    Hello @savicu14,

    Thank you for reaching out!

    I wasn’t able to replicate the issue on my test site.

    I added a (test) in the translation file, and it’s reflecting in the front end, as you can see below.


    Link to image: https://d.pr/i/3X3WLw

    Could you please attach a copy of your site’s System Status report and a screenshot of the notice itself? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Look forward to hearing back from you.

Viewing 1 replies (of 1 total)
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