• Resolved helprussi

    (@helprussi)


    Hello, as described in WP Travel support forum I tried translating the words using Loco translate plugin it does the work but since I translated Book Now the booking tab doesn’t load. Please explain the cause of this issue and help me fix the issue https://snipboard.io/HsjlX9.jpg

    • This topic was modified 1 year, 3 months ago by helprussi. Reason: Few strings translation not working

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support wptravelsupport

    (@wptravelsupport)

    Hi,

    Thank you for contacting WP Travel team.

    Regarding translating the tab in a single trip page, the strings used in tabs cannot be translated using the LOCO Translate plugin as the strings for tabs are editable and not hard coded. So, you have to add a translated string for the tab manually.

    For detail assistance regarding translating the tab in the single trip page, please once refer to below-given link:

    https://wptravel.io/how-can-i-translate-tabs-in-single-trip-page/

    Also, regarding the please wait displayed under the booking tab, can you please once verify the issue by deactivating all third-party plugins and activating only WP Travel plugin (Pro as well) as a third-party plugin conflict can be one of the leading causes for the uncertain behavior of your site?
    ?
    For plugin conflict check, please refer to the below-given link:
    ?
    https://wptravel.io/plugin-conflicts-in-wordpress/

    Waiting for your response.

    Thread Starter helprussi

    (@helprussi)

    I’m talking about the strings in Trip info as marked in the screenshot https://snipboard.io/58tOXo.jpg I didn’t translate tabs but since I translated strings like Locations, Group Size, etc as marked in the screenshot the booking feature which opens in the tab below stopped working and only shows Please Wait.. so, it’s obviously due to translating WP Travel strings file, not with any third party plugin. Also, I tried deactivating other plugins and it didn’t sort out the issue.

    Plugin Support wptravelsupport

    (@wptravelsupport)

    Hi,

    We would like to apologize for the inconvenience.

    If you are referring to translate the strings in another language then you can translate the strings in any language as per your requirement using LOCO Translate plugin as WP Travel Plugin is translation ready.

    For detail assistance regarding translating strings using the Loco Translate plugin, please once refer to the below-given link:

    https://wptravel.io/translation-of-the-strings/

    Regarding translating the tab in a single trip page, the strings used in tabs cannot be translated using the LOCO Translate plugin as the strings for tabs are editable and not hard coded. So, you have to add a translated string for the tab manually.

    For detail assistance regarding translating the tab in the single trip page, please once refer to below-given link:

    https://wptravel.io/how-can-i-translate-tabs-in-single-trip-page/

    Hope this helps.

    Thread Starter helprussi

    (@helprussi)

    Thanks for the reply I’d initially tried to translate the strings through LOCO Translate plugin as it was described in your support forum, the issue was never about enabling to translate the tabs which are not hard coded, but since I translated the marked strings in the info https://snipboard.io/5bv8BA.jpg the booking tab malfunctioned which was later fixed in the plugin update and yet after translating the other marked strings in the Booking section https://snipboard.io/zux0m1.jpg as well as checkout page strings Booking never opens the checkout page instead pressing the Book Now button that directs you to the checkout page only refreshes the current trip ahead and hence, the booking feature is broken after translations. I hope now you got the core issue and will fix the same at the earliest.

    Plugin Support wptravelsupport

    (@wptravelsupport)

    Hi,

    Thank you for reaching out to us regarding the issue.

    We have replied to the support of another (not redirecting to the checkout page) issue you mentioned, so please have a look.

    Thank you for your patience, and we look forward to assisting you further.

Viewing 5 replies - 1 through 5 (of 5 total)
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