• Resolved factorchem

    (@factorchem)


    Hi,

    I tried translating the button text with Loco Translate and also manually, and the text keeps showing up in English.
    I tried uploading click-to-mail-es_ES.mo and click-to-mail-es_ES.po files to any of this folders:
    wp-content/languages/loco/plugins
    wp-content/languages/plugins
    wp-content/plugins/click-to-mail/languages

    And it didn’t work.
    Am I doing something wrong?

    Thanks!!

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi,

    Are you referring to changing the chat bubble button text? This text isn’t a translatable string from a .po or .mo file. Instead, you can adjust it directly in the plugin’s options panel. You can find the option here: Screenshot Link to settings.

    Let me know if this helps or if there’s anything I missed.

    Best regards,
    Foysal

    Thread Starter factorchem

    (@factorchem)

    Hi, thanks for your quick response.

    I’m actually referring to the “How may I help?” text.

    Thank you for the clarification. We already have an option to change that text as well. Here’s a screenshot: Link to screenshot.

    Let me know if it works, and feel free to reach out if you have any other questions.

    Thread Starter factorchem

    (@factorchem)

    Hi again!

    I can’t see tht option. Check the screenshot:

    Hi;

    I’m very sorry about this oversight. It looks like the conditions for the last two buttons were not included. I’ve just released a new version—please update to it, and this should resolve the issue. Let me know if there’s anything else I can assist you with.

    Best regards,
    Foysal

    Thread Starter factorchem

    (@factorchem)

    Awesome! Thanks so much for your quick response and fix!

    Thread Starter factorchem

    (@factorchem)

    I’lll mark this as solved. Thank you!

    Thread Starter factorchem

    (@factorchem)

    I’lll mark this as solved. Thank you!

    @factorchem

    Thank you very much! If you have any other questions, please feel free to reach out. If you’re enjoying the plugin and our support, we’d be grateful if you could leave a rating here: https://www.ads-software.com/support/plugin/click-to-mail/reviews/#new-post.

    Best regards,
    Foysal

    Thread Starter factorchem

    (@factorchem)

    Hi again,

    Although everything works fine, we will have to deactivate the plugin. I thought the bubble form was going to send the message by email directly (using php mail, or something like that) but instead it’s redirecting the user to their email handler. And I think this is too many steps in order to send a simple contact message.
    Any chance you add this functionality in the near future?

    Thank you!

    Hi @factorchem

    Thank you so much for your feedback. We’ve noted your request on our roadmap. We will make a dedicated php form support for the plugin on our upcoming version.

    Best Regards;
    Foysal.

Viewing 11 replies - 1 through 11 (of 11 total)
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