Travey template does not work with WooCommerce since 8.3.0

  • Resolved sloet

    (@sloet)


    1 year ago

    1. WordPress version 6.4.1
    2. Gutenverse version 1.8.9
    3. Travey template version 1.0.4
    4. Gutenberg plugin not installed

    I’m using WordPress version in combination with The Events Calendar 6.2.8.1 and WooCommerce 8.3.1.

    When I open the WooCommerce products page in the backend, the following PHP error is thrown: 

    [Sun Nov 26 10:11:30.707191 2023] [lsapi:warn] [pid 735839:tid 140411833341696] [client 86.95.132.216:49959] [host www.jubalvarsseveld.nl] Backend log: PHP Warning:  Undefined array key "post_type" in /home/deb73272/domains/jubalvarsseveld.nl/public_html/wp-content/plugins/gutenverse/includes/class-entries.php on line 249\n
[Sun Nov 26 10:11:30.709987 2023] [lsapi:warn] [pid 735839:tid 140411833341696] [client 86.95.132.216:49959] [host www.jubalvarsseveld.nl] Backend log: PHP Warning:  Undefined array key "post_type" in /home/deb73272/domains/jubalvarsseveld.nl/public_html/wp-content/plugins/gutenverse/includes/class-entries.php on line 249\n
[Sun Nov 26 10:11:33.719724 2023] [lsapi:error] [pid 735839:tid 140411833341696] [client 86.95.132.216:49959] [host www.jubalvarsseveld.nl] Backend fatal error: PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 4096 bytes) in /home/deb73272/domains/jubalvarsseveld.nl/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTemplatesController.php on line 288\n

    The Products page shows an completely blank page or critical error message.

    When I activate Storefront template instead of Travey, the issue is no longer present. Also disabling The Events Calendar plugin, resolves the issue, so it’s a rare combination of The Events Calendar and Travey theme that causes the error in WooCommerce.

    I’m therefore not shure which plugin or template is really causing the issue, so I’ll post this support ticket also on The Events Calendar topic.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support putra1arya

    (@putra1arya)

    Hello @sloet,

    Can you provide us with gutenverse system status?

    Thanks

    Thread Starter sloet

    (@sloet)

    Hi @putra1arya,

    Please see below

    ### THEME INFO ###

Theme Name : Travey
Theme Version : 1.0.4


### WordPress Environment ###

Home URL : https://www.jubalvarsseveld.nl/
Site URL : https://www.jubalvarsseveld.nl
Login URL : https://www.jubalvarsseveld.nl/inloggen/
WP Version : 6.4.1
WP Multisite : -
WP Debug Mode : Disabled
PHP Memory Limit : 256M
WP Memory Limit : 256M
WP Language : nl_NL
WP Upload Directory : ?
Number of Category : 9
Number of Tag : 8


### Server Environment ###

Server Info : Apache
PHP Version : 8.2.11
PHP Post Max Size : 32M
PHP Time Limit : 3000
PHP Max Input Vars : 2000
SUHOSIN Installed : -
WP Remote Get : ?
PHP Image library installed  : ?
PHP GD library installed  : ?
PHP GD WebP supported : ?
PHP fileinfo library installed  : ?
CURL Installed  : ?


### Active Plugins ###

Contact Form 7 : by Takayuki Miyoshi - 5.8.3
Embed Plus YouTube WordPress Plugin : by Embed Plus YouTube Plugin Team - 14.2
Frontend Reset Password : by WP Enhanced - 1.2.2
Gutenverse : by Jegstudio - 1.8.9
Hide Categories and Products for Woocommerce : by N.O.U.S. Open Useful and Simple - 1.2.9
Login as User : by Web357 - 1.4.8
Media Library Organizer : by Optimole - 1.6.0
Members : by MemberPress - 3.2.8
NextGEN Gallery : by Imagely - 3.41
Pay. Payment Methods for WooCommerce : by Pay. - 3.18.0
Payment Gateway Based Fees and Discounts for WooCommerce : by Tyche Softwares - 2.11.0
Product Input Fields for WooCommerce : by Tyche Softwares - 1.6.0
Redirection : by John Godley - 5.3.10
Restrict User Access : by Joachim Jensen - DEV Institute - 2.4.3
Smart Slider 3 : by Nextend - 3.5.1.21
The Events Calendar : by The Events Calendar - 6.2.8.1
The Events Calendar Extension: Tweaks : by The Events Calendar - 1.1.0
WooCommerce : by Automattic - 8.3.1
WPCode Lite : by WPCode - 2.1.5
WP Fastest Cache : by Emre Vona - 1.2.2
WP User Frontend : by weDevs - 3.6.9
Yoast SEO : by Team Yoast - 21.5
    • This reply was modified 12 months ago by sloet.
    Plugin Support putra1arya

    (@putra1arya)

    Hello @sloet,
    I think there is a conflict with the plugin the events calendar when using some hooks. This conflict make forever loop in wordpress that causing Error PHP Allowed Memory Exhaused.
    We need more time to find the cause of this.

    Thread Starter sloet

    (@sloet)

    Hi @putra1arya, I’ll wait patiently. Let me know when you have an update!

    Hello?@putra1arya,

    Is there any update for this? We are looking into this as well.

    Hi?@putra1arya,

    Could you reach out to @bordoni on the WordPress Slack to discuss possible solutions?

    Thank you.

    Plugin Support putra1arya

    (@putra1arya)

    Hi @edaniels,

    Sorry for the late response,
    We found the cause and we will post an update as soon as possible.

    Hi @putra1arya,

    Just wanted to check in. Any updates here?

    Plugin Support putra1arya

    (@putra1arya)

    Hi @edaniels,
    Sorry for the late response.
    We will update the plugin this week.

    Thread Starter sloet

    (@sloet)

    Hi @putra1arya,

    Thanks for updating the plugin, it works properly now!

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Travey template does not work with WooCommerce since 8.3.0’ is closed to new replies.