Trial license unavailable on V2.0.1

  • Resolved rovingross

    (@rovingross)


    6 years, 8 months ago

    Hi Pete

    Congratulations on the new version of Xeroom!

    The plugin is now installed in WP and I am wanting to trail the plugin before I make a purchase however I am experiencing a problem with obtaining the license key.

    When I click ‘submit’ after typing my email address the ‘Submit button’ jumps up a little & nothing happens.

    After three attempts at this the page finally refreshes and I get the ‘Xeroom Free Version is Successfully Activated!’ message however I don’t receive any emails.

    I look forward to your response.

    Kind regards

    Ross

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author palloyd

    (@palloyd)

    Hi Ross

    Thanks for your message. I am not sure why you have this. You have the success message so it should be working – please check and let me know. You don’t get any confirmation emails only the message on screen.

    Thanks
    Pete

    Thread Starter rovingross

    (@rovingross)

    Hi Pete

    Yes, it is a mystery to me. I have tried this on two different web browsers and also after logging back in to WP. I have also tried different email accounts in case the spam trap was being sensitive but all I get is the message on the screen and no confirmation emails.

    Do you think the new version has broken something?

    Thanks

    Ross

    Plugin Author palloyd

    (@palloyd)

    Hi Ross

    No unless I am misunderstanding you it is fine see my previous reply “You don’t get any confirmation emails only the message on screen.”

    Thanks
    Pete

    Thread Starter rovingross

    (@rovingross)

    Hi Pete

    You are correct I am not receiving any confirmation emails.

    Would it be possible to email one direct?

    Thanks,
    Ross

    Plugin Author palloyd

    (@palloyd)

    Hi Ross – with the free trial version there are no confirmation emails to send. When you make a purchase you will get order confirmation emails etc.

    Thanks
    Pete

    Thread Starter rovingross

    (@rovingross)

    Hi Pete

    Ah right! I get it now!!!

    So all I need to do is submit my email address and then fill out the form?

    I got a little confused as the message after I submitted my email address it says: “Xeroom Free Version is Successfully Activated!”

    But below this it says: “Status: Awaiting Activation!”. A touch confusing but may be I was over-thinking it?

    Thanks for your help. I think I’m back on track now.

    Cheers,
    Ross

    Plugin Author palloyd

    (@palloyd)

    Hi Ross

    Sorry I had misunderstood what you were saying but now understand the issue – there was a bug on the latest version which is now fixed. You can download the fixed version here https://drive.google.com/open?id=1XkmVoTdlQ7Epe_IyRbn2n0NbIyDQKxUC

    Please let me know if that resolves it.

    Thanks
    Pete

    Plugin Author palloyd

    (@palloyd)

    I have updated the WordPress repository version with this now.

    Thread Starter rovingross

    (@rovingross)

    Hi Pete

    Great. Many thanks

    Ross

Viewing 9 replies - 1 through 9 (of 9 total)
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