Tried everything but always: "Zip file already exist"

  • Resolved gogreenit

    (@gogreenit)


    9 years ago

    Really have no idea whats causing this error still!?

    Always get “Zip file already exist” when it comes to backup uploads.

    1.Added this line on top of config.php
    define(‘UPDRAFTPLUS_NO_BINZIP’, true);

    2. Added this line right above “that′s it…” in the config.php
    define(‘UPDRAFTPLUS_PREFERPCLZIP’, true);

    3. changed maximum time limit to 300 (php info also shows new value)

    I am at the end of my ideas. Hope somebody can help me here. Cannot find any case in the whole internet which i can follow to get it done. Hope I oversee some here.

    Hope anyone can help!

    All best Michael

    https://www.ads-software.com/plugins/updraftplus/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi Michael,

    That line in your log isn’t an error message; it’s a normal log status message. Can you explain the problem you’re having?

    If you’re having trouble with a backup, then please can you provide a link to your log file for the problematic backup? (You can download it from the “Existing Backups” tab of your UpdraftPlus settings page).

    It’ll be too long to paste into the forum here, but you can download it to your computer, and share it with Dropbox, or paste it in pastebin.com, or any similar service, and post the link here.

    Also, make sure that you started the backup at least 45 minutes ago, and have removed any the define() commands mentioned above before starting it.

    David

    Thread Starter gogreenit

    (@gogreenit)

    Hey David, I tried a lot of other things like plugin deactivation and stuff before answering. But no luck ?? Thanks a lot for the fast reply.

    Now I still cannot complete a full backup. Here the link to my log:
    https://www.dropbox.com/s/s4jumurwcwbioqo/log.1dbe959720a6.txt?dl=0

    After 9 attempts it stopped. Also tried with this line in the config: define(‘UPDRAFTPLUS_NO_BINZIP’, true); but nothing changed.

    Hope you see some in the log which helps to find the bug.

    All best Michael

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    I can see from the log file that the web server provides too low resources to allow larger zip files to be manipulated in the time it makes available. You can make the backup succeed by doing this:

    1) Go to the UpdraftPlus settings tab

    2) Scroll to the bottom, and open the ‘expert’ section

    3) Reduce the ‘split’ size down to 25Mb, and then save the settings

    Then start a fresh backup.

    Best wishes,
    David

    Thread Starter gogreenit

    (@gogreenit)

    Thanks alot this worked out well. Really the best Back Up plugin IMO.

    You saved my life ??

    All best Mike

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    You’re welcome!

    If you find UpdraftPlus useful, then please give us a positive review, here: https://www.ads-software.com/support/view/plugin-reviews/updraftplus?rate=5#postform

    (If we’re not yet worth 5 stars, then please don’t review, but instead reply here to let us know why not – reviews less than 5 stars bring our average down!).

    Best wishes,
    David

Viewing 5 replies - 1 through 5 (of 5 total)
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