• Resolved BonnyK

    (@bonnyk)


    Help! I tried to update my website to the latest WordPress version, got an error message and now my site is down for already 2 hours! First I got an maintenance message, but now I just see nothing. I can’t enter both front-end and admin panel. What to do??

Viewing 7 replies - 1 through 7 (of 7 total)
  • Trinaa3

    (@orenlebbo)

    try deleting .maintenance file from public_html.

    Thread Starter BonnyK

    (@bonnyk)

    Where can I find that in Filezilla?

    govpatel

    (@govpatel)

    Have you tried: – deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s). –
    Using Ftp rename plugins folder to say plugins-hold and create a blank plugins folder then try logging in

    If you can log in you will see all plugins deactivated go back in ftp delete the blank plugins folder and rename plugins-hold back to plugins.

    Activate and update one plugin at time to see which one is causing the problem

    switching to the Twenty Ten theme to rule out any theme-specific problems? –

    re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress?

    govpatel

    (@govpatel)

    Filezilla is ftp program you search Filezilla and install on your computer is free.

    Trinaa3

    (@orenlebbo)

    inside public_html

    govpatel

    (@govpatel)

    No You need to install filezilla on your computer is program we use to transfer files and folders to server

    Thread Starter BonnyK

    (@bonnyk)

    Thanks everyone, problem solved! I had to download 3.01 manually in Filezilla, after that it worked again. PHEW!

Viewing 7 replies - 1 through 7 (of 7 total)
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