Tried to use it twice, failure both times

  • macksix

    (@macksix)


    6 months ago

    I have tried to use this twice now and the first time, I would get an error message. I just tried it again and the arrow icons on the menu dropdowns don’t work. I give up.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Jahid

    (@jahidhasan018)

    Hi @macksix The icons used by Elementor often rely on Font Awesome or a similar library. If this library isn’t loaded correctly, the icons may not display properly. I had a similar issue with one of my clients, and here’s how I fixed it:

    • Go to your WordPress Dashboard.
    • Navigate to?Elementor?>?Settings.
    • Go to the?Advanced?tab.
    • Ensure the?Load Font Awesome 4 Support?option is enabled.
    • Save the changes.

    Let me know if this helps.

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @macksix,

    We’re sorry for the inconvenience. However, the fatal error issue was fixed in v1.6.30, about two weeks ago. If you are still facing fatal error issue, then it could be something else, or even unrelated to this plugin.

    As regards to the missing icon, the steps shared by Jahid above should fix it. Just FYI, that feature is coming from Elementor itself, not this plugin.

    Hope you would like to consider changing the review.

    Kind regards,
    Herman ??

Viewing 2 replies - 1 through 2 (of 2 total)
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