Trigger Options Not Visible

Hi Brian @picocodes

Could you please check the issue I am facing and suggest a solution?

Thanks/Manish

Hello @mb299

This is probably a JavaScript conflict with one of the plugins on your website. Visit the form edit page again then open the browser console and let me know if you find any errors.

Thanks Brian @picocodes

i used two types of form till now: Shortcode & Popup

While I am able to edit Shortcode type form, it’s the Popup form that renders a white screen when i try to Edit.

Below is the screenshot for your reference.

https://drive.google.com/open?id=1zkrAmMKyUs1CSq0qo1h-U4gGpilaZAwn

Once this is resolved, please do let me know how do i see the Triggering Options. I want to use the Popup forms as Exit Popup

Manish

Hi Brian @picocodes

Did you get a chance to see the screenshot/error? I got a request on Google Drive for the access and I gave it immediately.

Appreciate your response please.

Thanks/Manish

Hi @mb299,

For now, you can apply these changes to your site or wait for tomorrow’s update.

As for the trigger options, the panel was renamed to popup options as shown in this image. I’ll update the docs later to reflect those changes.

Hi Brian @picocodes ,

Thanks for replying. I will wait for the updates today. Please don’t close this until then.

Thanks/Manish

Hi Brian @picocodes ,

When is the plugin update expected?

Awaiting your reply.
Thanks/Manish

It’s already been released did you not get the notification?

Hi Brian @picocodes

At the time of writing my previous message, i hadn’t got any notification. It’s just now that i received the update .

Many thanks Brian, I have updated & am able to edit the form with Popup options clearly visible.

Regards/Manish

You’re welcome.