trip options not saved

@moonhoney

We apologize for the inconvenience you’re experiencing.

After investigating the issue, we have determined that the WP Travel plugin is functioning correctly on our end. However, we suspect that a third-party plugin may be causing the inconsistent behavior on your site. To troubleshoot the issue further, we recommend deactivating all third-party plugins and verifying if the issue persists. You can utilize the Health Check plugin to assist you in identifying and resolving any conflicts with other plugins.

For detailed instructions on how to use the Health Check plugin to check for conflicts, please refer to the following link: How to check plugin conflicts in WordPress?

If the problem persists even after disabling the third-party plugins, we kindly request you to contact our official support team at [email protected]. Our team will be more than happy to assist you further and investigate the issue in detail.

Thank you for your understanding and patience.

Thank you!
All the plugins currently activated are WP Travel and WP Travel Gutenberg Blocks only.

I have tried on other browsers like safari, firefox and edge but results are the same.

Here is the system info:
WP Version: 6.4.2
WP Multisite: –
WP Memory Limit: 300 MB
WP Debug Mode: No
WP Cron: Yes
Language: ja

Server Information
Server Info: Apache
PHP Version: 8.2.13
PHP Post Max Size: 100 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.83.1, OpenSSL/1.0.2k-fips
SUHOSIN Installed: –
MySQL Version: 5.7.36
Max Upload Size: 100 MB
Default Timezone is UTC: Yes
PHP Error Log File Location:
fsockopen/cURL: Yes
SoapClient: Yes
DOMDocument: Yes
GZip: Yes
Multibyte String: Yes
Remote Get Status: Yes
Current Theme
Name: WP Travel FSE
Version: 1.0.9
Author URL: https://wensolutions.com/
Child Theme: No. If you’re want to modifying a theme, it safe to create a child theme. See: How to create a child theme

Active Plugins (2)
WP Travel by WP Travel – 7.7.0
WP Travel Gutenberg Blocks by WP Travel – 3.3.0

Dear Moonhoney,?

Thank you for providing us with the details.

We are unable to replicate the issue you have reported on our site. So, we kindly request you to contact our official support team at [email protected] along with temporary login details so that our team will be investigate the issue in detail.

For details regarding creating temporary login details, please refer to the link attached below:

https://wptravel.io/create-temporary-login-without-password/

Thank you for your understanding and patience.

This thread was marked resolved due to a lack of activity, but you’re always welcome to re-open the topic. Please read this post before opening a new request