Trouble Accessing Site on Phone and Different Browsers

can you paste the htaccess file into the forums? (in backticks preferably)

not sure what backticks mean, can I send and upload in zipfile:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

# BEGIN wtwp_cache
<IfModule mod_mime.c>

# Text
AddType text/css .css
AddType application/x-javascript .js
AddType text/html .html .htm
AddType text/richtext .rtf .rtx
AddType text/plain .txt
AddType text/xml .xml

# Image
AddType image/gif .gif
AddType image/x-icon .ico
AddType image/jpeg .jpg .jpeg .jpe
AddType image/png .png
AddType image/svg+xml .svg .svgz

# Video
AddType video/asf .asf .asx .wax .wmv .wmx
AddType video/avi .avi
AddType video/quicktime .mov .qt
AddType video/mp4 .mp4 .m4v
AddType video/mpeg .mpeg .mpg .mpe

# PDF
AddType application/pdf .pdf

# Flash
AddType application/x-shockwave-flash .swf

# Font
AddType application/x-font-ttf .ttf .ttc
AddType application/vnd.ms-fontobject .eot
AddType application/x-font-otf .otf

# Audio
AddType audio/mpeg .mp3 .m4a
AddType audio/ogg .ogg
AddType audio/wav .wav
AddType audio/wma .wma

# Zip/Tar
AddType application/x-tar .tar
AddType application/x-gzip .gz .gzip
AddType application/zip .zip
</IfModule>

<IfModule mod_expires.c>
ExpiresActive On

# Text
ExpiresByType text/css A31536000
ExpiresByType application/x-javascript A31536000
ExpiresByType text/html A3600
ExpiresByType text/richtext A3600
ExpiresByType text/plain A3600
ExpiresByType text/xml A3600

# Image
ExpiresByType image/gif A31536000
ExpiresByType image/x-icon A31536000
ExpiresByType image/jpeg A31536000
ExpiresByType image/png A31536000
ExpiresByType image/svg+xml A31536000

# Video
ExpiresByType video/asf A31536000
ExpiresByType video/avi A31536000
ExpiresByType video/quicktime A31536000
ExpiresByType video/mp4 A31536000
ExpiresByType video/mpeg A31536000

# PDF
ExpiresByType application/pdf A31536000

# Flash
ExpiresByType application/x-shockwave-flash A31536000

# Font
ExpiresByType application/x-font-ttf A31536000
ExpiresByType application/vnd.ms-fontobject A31536000
ExpiresByType application/x-font-otf A31536000

# Audio
ExpiresByType audio/mpeg A31536000
ExpiresByType audio/ogg A31536000
ExpiresByType audio/wav A31536000
ExpiresByType audio/wma A31536000

# Zip/Tar
ExpiresByType application/x-tar A31536000
ExpiresByType application/x-gzip A31536000
ExpiresByType application/zip A31536000
</IfModule>
<FilesMatch “\.(?i:css|js|htm|html|rtf|rtx|txt|xml|gif|ico|jpg|jpeg|jpe|png|svg|svgz|asf|asx|wax|wmv|wmx|avi|mov|qt|mp4|m4v|mpeg|mpg|mpe|pdf|swf|ttf|ttc|eot|otf|mp3|m4a|ogg|wav|wma|tar|gz|gzip|zip)$”>
<IfModule mod_headers.c>
Header set Pragma “public”
Header append Cache-Control “public, must-revalidate, proxy-revalidate”
Header unset ETag
</IfModule>
</FilesMatch>
<FilesMatch “\.(?i:css|js|gif|ico|jpg|jpeg|jpe|png|pdf|swf|ttf|ttc|eot|otf)$”>
<IfModule mod_headers.c>
Header unset Set-Cookie
</IfModule>
</FilesMatch>
# END wtwp_cache

# BEGIN wtwp_security
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /roger/
RewriteRule ^wp-admin/includes/ – [F,L]
RewriteRule !^wp-includes/ – [S=3]
RewriteRule ^wp-includes/[^/]+\.php$ – [F,L]
RewriteRule ^wp-includes/js/tinymce/langs/.+\.php – [F,L]
RewriteRule ^wp-includes/theme-compat/ – [F,L]
</IfModule>
<Files “wp-config.php”>
Order allow,deny
Deny from all
</Files>
Options -Indexes
# END wtwp_security

Ok – so the first thing you want to do is disable the caching software that’s generating this htaccess stuff – I think it’s causing problems. What caching plugins are you using on your site?

I spoke to the designer of the theme, they stated that there is no caching software applied to this and need to contact my hosting provider.

My question to you is what specifically do I ask GoDaddy because I’ve been going back and forth with them about this for the past couple of weeks.

The first thing i’d recommend is to back up the htaccess file, then delete it from your root directory. If the problem is, in fact, your ht access file this will allow you to get to the /wp-admin dashboard. If you can get there, go to Settings -> Permalinks, and click save on your desired setting.

Ok not sure what this actually means or how to approach this. Are you saying that I need to delete the htaccess file?

Can I just rename it to something else? Also, what I am I adjusting in the Permalinks setting and will this solve the problem?

Yes – that will work. Rename it, then go the Settings -> Permalinks and change the setting to “Default.” Check the frontend of the site, and see if you’re able to load the site. If so, set up the permalinks according to your preferences.

Awesome! I think it works now!

So apparently is does no work… changing the settings -> permalinks created a new htaccess file and it worked on my computer, but when I log to other computers, it takes me here : https://rogeranthonyart.com/?reqp=1&reqr=

Please assist.

[Please don’t bump]