Trouble Activating License

  • Resolved isabelle09876

    (@isabelle09876)


    9 months, 2 weeks ago

    Hi there, I just purchased the Gold plan and tried to input the licence key into my wp config file but nothing has changed and I still can’t access the bulk offload tool.

    Additionally, there isn’t a ‘licence’ tab in the plugin settings even though it’s shown in your guide here – it’s missing for me.

    I appreciate the help! Thank you!

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  • Plugin Support Delicious Brains Support

    (@dbisupport)

    Hi @isabelle09876,

    WP Offload Media Support Team here. Thanks for reaching out with your query, we would be happy to assist!

    It seems you are still using the Lite version of the plugin.
    ?
    When you purchased a license, you should have received an email with a link to download the latest version of WP Offload Media Pro.
    ?
    Another way to get the latest version of the Pro plugin is by logging in to your Account, then going to Licenses tab.
    ?
    https://deliciousbrains.com/my-account/licenses/
    ?
    Then, on the WP Offload Media box, go to the Downloads tab, and download the latest version of the plugin. (3.2.6).
    ?
    I hope this helps. If you need further assistance, kindly use the form found on the Support tab of WP Offload Media.

Viewing 1 replies (of 1 total)
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