• Resolved gayathrih

    (@gayathrih)


    Encountering a WooCommerce error<span style=”text-decoration: underline;”> adding bundles from the product page</span> (“You cannot add this bundle to the cart”). No issues adding from the category page. Any advice on fixing this? Thanks.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 16 through 20 (of 20 total)
  • Hi kowjirow,

    your problem is completely different, your JS scripts crashed and it most likely has nothing to do with this plugin. Disable autoptimize first to find out which scripts are causing the problem. I think it’s not the fault of this plugin, it doesn’t have too many JS scripts added to “Add to cart form”. When you turn off the cache/autoptimize, you will see what is throwing errors except Facebook on your website.

    If you don’t have basic programming skills, I’m afraid you’ll have to use someone who does.

    Have a nice day,
    Pawe?

    pro-tip; you can usually also disable Autoptimize on a per-request basis by adding ?ao_noptirocket=1 to the URL.

    if the problem is not there at that point, some autoptimize (re-)configuration might be needed to fix this. there are troubleshooting tips and info on how to exclude in the AO FAQ.

    hope this helps debugging,
    frank (ao dev)

    Exact same issue happen to our site, how can we solve? Thanks

    Same issue on our site. No reply from the developers…

    And just in case anyone comes across this issue, I flushed everything, PHP, APC, REDIS, VARNISH … everything! Except our CDN. Once the CDN was flushed everything worked. I had to log onto my CDN’s website and manually flush it.

    I’d also suggest disabling any caching plugins you may have to so that you can isolate the issue. My CDN was through WP Rocket and it was only by disabling WP Rocket did I find the CDN issue. Not an issue with WP Rocket or this plugin.

    Great support from the team as well.

Viewing 5 replies - 16 through 20 (of 20 total)
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