Trouble after update

  • Resolved ANDREA BENNATI

    (@andreabennati)


    6 years, 2 months ago

    Hi All,
    after the update of this morning something doesn’t work, in my “classic editor” all the snippets, for media, for popup insert and somethings else do not link and do not insert nothing in the post/page.
    I deactivated your plugin and all works again correctly.
    Any infos about it?
    Regards
    Andrea

Viewing 7 replies - 1 through 7 (of 7 total)

  • SAME issues. Would someone please advise on what to do? I can 100% confirm that these aforementioned issues occurred immediately after upgrading to the latest version of PB.

    It’s also worth mentioning that I’m still on the last version of WordPress before 5 and am not interested in updating to 5x just yet.

    Please answer soon…I cannot post any articles because of this.

    Dear @andreabennati and Dear @revived,

    There shouldn’t be any such issues after the update, so that’s str ange.
    Could you, please, contact us for a direct support, so our developers can assist you directly?
    Here’s our support email address: [email protected]

    Sorry for any inconvenience!
    Any problems are resolvable! ??

    I sent the request.

    Same problem here. There are errors in the Javascript Console:

    Uncaught TypeError: Cannot read property ‘registerBlockType’ of undefined

    Line 10 of:
    popup-builder/public/js/gutenbergBlock.min.js?ver=3.1.4

    If I deactivate the plugin everything is fine again.

    I hope it helps to find the problem!

    A version released this morning seems to have fixed these issues.

    Confirmed. It works again.

    Dear Users,

    Sorry for any inconvenience!
    Our developers have fixed the issue! ??

Viewing 7 replies - 1 through 7 (of 7 total)
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