Trouble calculating shipping rates in cart checkout

Hello @jorgesalcedo1504,

Please enable the Debug mode in the UPS settings: https://wpdesk.me/mp/YUIYwNZ3Zr.png,
go to the Checkout page and enter the USA address to see what information you will receive from the UPS API.

Best regards,
Marta

Thank you Marta. I did what you told me and it doesn′t make any difference. It shows only the method title.

@jorgesalcedo1504,

Could you please let me know do you see this information from the Debug Mode? If so, please copy-paste here information: https://wpdesk.me/mp/jKDDYTLZiy.png

If not, please let me know what is the sender and receiver address.

Best regards,
Marta

Since there are no further inquiries concerning this case I’m marking this thread as resolved.

Kind regards,
Luke