Trouble Getting Issue Posted

  • Resolved nckay

    (@nckay)


    10 years, 2 months ago

    Hi:
    I’m new to Pods, relatively new to WP. I’m having a problem with Pods that I’m pretty sure is just that I don’t know how to use it. I’ve read the documentation, I’ve searched the web. Can’t find an answer.

    I tried using the #Podss IRC Web Chat, but it seems limited in what it will allow me to type in.

    I can’t seem to sign in to your forums. When I try to do it with a WordPress login, a browser window pops up asking for my user name. I enter that, click on the “Login with this account” button, and get another browser window popup.

    It’s from Automatic, Inc. It says:
    “You need to sign in
    “You need to sign in to WordPress.com to complete this process.
    “You should use a bookmark or type in the address to do this. This page does not contain any links, to protect you from phishing.”

    It would appear that I’m supposed to type the www.ads-software.com address in the location bar, but it’s frozen. I can’t type it in. I’ve tried this while already being logged into wordpress, and not being logged in to wordpress. It makes no difference.

    I’m getting pretty frustrated about getting support.

    I will post my issue here, but I’d like to be able to get into your forum. Any idea how I can do that using my wordpress login?

    Thanks,
    Kay

    https://www.ads-software.com/plugins/pods/

Viewing 2 replies - 1 through 2 (of 2 total)

  • There are forums at https://pods.io/forums/, but they are not operated by Automattic, and when you create an account there, you get a new login. You won’t be able to log in with a WordPress account from elsewhere.

    You ought to try posting your issue here in this forum, start a new thread, and we can try troubleshooting it. Also, check the thread for getting advice quickly.

    I know it really sucks that you can’t log in to forums somewhere, but this place is for troubleshooting Pods. So in one way you probably won’t get answers to your registration issues, but on the other hand, we can probably help you with Pods! ^_^

    Plugin Contributor Josh Pollock

    (@shelob9)

    Kay-

    I would recommend creating an account directly with our site. If you have any issues send me an email [email protected] with the email you used to sign up and I’ll look into it.

    Alternatively, just open a new thread here and we’ll be happy to help.

    Take care,
    Josh

Viewing 2 replies - 1 through 2 (of 2 total)
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