• Resolved talonlister

    (@talonlister)


    I’ve been trying for the past few hours to install a site that I successfully copied out of WordPress, but I keep getting server code 200 and an error. I contacted the host, and they enabled all permissions for the mySQL user, so I’m not exactly sure what to do at this point. I’m a beginner with this, It’s my first time ever using it. My log is below. *Note* The host I’m migrating to doesn’t use cPanel, so I don’t have phpmyadmin. I’m not sure if I could find a similar function on this host, if that would fix the issue I’m having.

    ********************************************************************************
    DUPLICATOR-LITE INSTALL-LOG
    STEP1 START @ 01:03:46
    NOTICE: Do NOT post to public sites or forums
    ********************************************************************************
    VERSION: 1.1.20
    PHP: 5.6.6 | SAPI: cgi-fcgi
    SERVER: Apache/2
    DOC ROOT: /hermes/bosnaweb09a/b1522/glo.2020xtreme/the2020way
    DOC ROOT 755: true
    LOG FILE 644: true
    BUILD NAME: 20161122_2020xtreme_5833bd00e5ca68515161122033528
    REQUEST URL: https://the2020way.com/installer.php

    ********************************************************************************
    ARCHIVE SETUP
    ********************************************************************************
    NAME: 20161122_2020xtreme_5833bd00e5ca68515161122033528_archive.zip
    SIZE: 0B
    ZIP: Enabled (ZipArchive Support)
    EXTRACTING
    ZipArchive Object
    (
    [status] => 0
    [statusSys] => 0
    [numFiles] => 0
    [filename] => /hermes/bosnaweb09a/b1522/glo.2020xtreme/the2020way/20161122_2020xtreme_5833bd00e5ca68515161122033528_archive.zip
    [comment] =>
    )
    COMPLETE: true

    WEB SERVER CONFIGURATION FILE RESET:
    – Backup of .htaccess/web.config made to .orig
    – Reset of .htaccess/web.config files
    ERROR: Unable to read from the extracted database.sql file .
    Validate the permissions and/or group-owner rights on directory ‘/hermes/bosnaweb09a/b1522/glo.2020xtreme/the2020way’

    ERROR: Unable to create new sql file installer-data.sql.
    Validate the permissions and/or group-owner rights on directory ‘/hermes/bosnaweb09a/b1522/glo.2020xtreme/the2020way’ and file ‘installer-data.sql’

    UPDATED FILES:
    – SQL FILE: ‘/hermes/bosnaweb09a/b1522/glo.2020xtreme/the2020way/installer-data.sql’
    – WP-CONFIG: ‘/hermes/bosnaweb09a/b1522/glo.2020xtreme/the2020way/wp-config.php’ (if present)

    ARCHIVE RUNTIME: 0.0077 sec.

    ********************************************************************************
    DATABASE-ROUTINES
    ********************************************************************************
    ————————————–
    SERVER ENVIROMENT
    ————————————–
    MYSQL VERSION: This Server: 5.6.32 — Build Server: 5.5.49
    TIMEOUT: 5000
    MAXPACK: 33554432
    SQLMODE: NO_ENGINE_SUBSTITUTION

    ZipArchive Object
    (
    [status] => 0
    [statusSys] => 0
    [numFiles] => 0
    [filename] => /hermes/bosnaweb09a/b1522/glo.2020xtreme/the2020way/20161122_2020xtreme_5833bd00e5ca68515161122033528_archive.zip
    [comment] =>
    )
    COMPLETE: true

    ————————————–
    DATABASE RESULTS
    ————————————–
    ERRORS FOUND: 0
    DROP TABLE:
    QUERIES RAN: 0

    INSTALLER ERROR:
    No tables where created during step 1 of the install. Please review the installer-log.txt file for sql error messages.
    You may have to manually run the installer-data.sql with a tool like phpmyadmin to validate the data input. If you have enabled compatibility mode
    during the package creation process then the database server version your using may not be compatible with this script.

Viewing 1 replies (of 1 total)
  • Hey @talonlister,

    This looks more like a permission issue on the folder where the installer.php is located. PHP is able to create the file but its not able to write to it based on the log message:

    ERROR: Unable to create new sql file installer-data.sql.
    Validate the permissions and/or group-owner rights on directory ‘/hermes/bosnaweb09a/b1522/glo.2020xtreme/the2020way’ and file ‘installer-data.sql’

    Here are some items on the FAQ that may help:

    ? ? – I get an error/warning about permissions what should I do?
    ? ? – https://snapcreek.com/duplicator/docs/faqs-tech/#faq-trouble-055-q

    Hope that helps~

    ALSO IMPORTANT:
    If you post the log file to the forum you need to comment out the files your posting such as
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX_archive.zip Users can easily grab that file and download it. So you will need to remove those files asap as it contains sensitive information.

Viewing 1 replies (of 1 total)
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