Trouble Synching with Cloud

Hello @corey-kretsinger
I’ve passed this to the developer, we will contact you soon.

Me too. It’s actually been happening for a few weeks.

Hi, @npf-marketing-services, what is your site name?

greencubestech.com, unipowerco.com, solitrondevices.com and friendsofthesouthdowns.org.uk all suffer from it.

I have noticed that with several attempt I can get them to sync so my feeling is that it’s a timing issue. They are all OK at the moment.

@npf-marketing-services please, open the new topic if the issue is faced again.

Hello,

Also we can recommend you to contact with your hosting and ask about connecting issues with these ips:
https://cleantalk.org/help/cleantalk-servers-ip-addresses

Hi,

I am my own host. I’ve whitelisted the IP’s. It’s doing the same thing it was.

Could you check your web server logs? Are there any connection errors?

Hello @corey-kretsinger.
We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved”.
If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.