trouble with email manually sent to customer
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Hi guys, I’m having trouble with the email sent manually when adding the tracking number
https://app.screencast.com/jqKmTv7ZDwAZr
Email does not seems to be sent and a red arrow appear.
https://app.screencast.com/U1sq7D5UMk4qH
Let me know
Viewing 3 replies - 1 through 3 (of 3 total)
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Hi,
We took a test, added tracking info to the order using the free version of this plugin and the order tracking email was sent out normally, you can see this video: https://www.youtube.com/watch?v=cItpbVtbNxk
We recommend you check if WordPress sends email using a Mail Log plugin, you can refer to this article.
Best regards.
Viewing 3 replies - 1 through 3 (of 3 total)
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