Trouble with Everything!

  • I recently upgraded to WP 3.6 and since then my site has slowly been messing up. The slider on my homepage would not move – it would just stay frozen on the first slide. Then, the colors and fonts on my theme were acting up and weren’t right. Now, after re-installing my theme, it’s not working at all. I have a splash page up on there now because I receive a lot of traffic and my website is acting up. I’m not sure what to do about it and really need help. I would call WordPress but I couldn’t find a phone number anywhere for customer service, which doesn’t make any sense to me at all. Any help would be appreciated. Thanks!

    pinkandblack-magazine.com

Viewing 7 replies - 1 through 7 (of 7 total)

  • Deactivate all plugins, revert to Twenty Twelve theme (temporarily) and see if the problems persist.

    You can try posting your question on the support forum for the ExtraNews Theme, to see if other users of the theme are experiencing the same problem after the WP upgrade.

    Thread Starter annataylor09

    (@annataylor09)

    I’ve already deactivated all plugins, reverted to a generic theme and reinstalled to the latest version of my theme. I also posted on the forum and am still trying to figure out what’s going on. Any other suggestions? If I went back to the older version of WP would that help? I don’t know how to do that though…

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Don’t do that, don’t duplicate your thread. If you want faster support then try a paid support service like those available at https://directory.codepoet.com .

    Thread Starter annataylor09

    (@annataylor09)

    I made this thread yesterday and made the other one before I realized I had responses. Sorry.

    Thread Starter annataylor09

    (@annataylor09)

    Andrew, do you have any recommendations out of that directory? Also, did you check out the site with the link I posted in the other thread?

    You should check your site’s error_log file, to see if there isn’t something that comes back repeatidly.

    Maybe you’ve got “debris” from an unsee screwup, that are, well, screwing up your site.
    If you’ve got FTP access, you can delete all of wp-admin and wp-includes, as well as most of the root folder’s contents (save wp-config.php, .htaccess, and optionally files you got created yourself).
    And replace them with their counterpart from a fresh copy of the wordpress installation file as found on the homepage of www.ads-software.com.
    As long as you don’t touch wp-content and you’ve made a backup of the database and files (never delete stuff before doing a backup), you do NOT risk to lose your data, at the very worst you restore your backup ??

Viewing 7 replies - 1 through 7 (of 7 total)
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