Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Lucy Tomas

    (@lucymtc)

    Hi Penguinsoe,
    No, I am not familiar with this issue, I can’t see any problems on Chrome, could you please send me a link where you are having this problem?
    Thanks.

    Thread Starter penguinsoe

    (@penguinsoe)

    Hi Lucymtc,

    Thanks for the contact, can you have a look at this website and see whats wrong with it please?

    https://www.spon.biz/

    Thanks in advance. Kindest regards

    Plugin Author Lucy Tomas

    (@lucymtc)

    Are you able to see the icons on the backend from the widget form?

    I can imagine it’s a compatibility issue with your theme. I think you have a premium theme, would it be possible to send me the files so I can test the plugin with it?

    Thanks.
    Regards

    Thread Starter penguinsoe

    (@penguinsoe)

    Hi there,
    yes, i can see the icons on the backend. Files – how can I send those? And let me know if the types of files that you need, if you know. regards,

    Plugin Author Lucy Tomas

    (@lucymtc)

    You can send a comppressed zip file of your theme folder containing all your theme files to [email protected].
    Thanks

    I have similar problem, but other way around: chrome shows icons, and safari does not. Backend in Safari does not display them either. Could you please help me here?!

    i just managed to resolve it myself! My Safari had so Ad Blocker, which blocked the icons. All good now ??

    I have some problem whith the icons in the frontend in Firefox (mac and win):
    https://dinlokaltidning.se/dgs/

    Plugin Author Lucy Tomas

    (@lucymtc)

    Ok, I think all this is a problem with charset encoding. I have encoded and embeded the font in the css. Hopefully this should do the fix.

    In other hand, if you can see the icons only in some browsers it’s probably due to some configuration settings on your the browser where you can’t see the icons.

    Thread Starter penguinsoe

    (@penguinsoe)

    Thanks LucyMC, as of mine, the problem has been sorted – thanks ever so much for your help!

    It works perfectly, thanks ??

    //A

    Plugin Author Lucy Tomas

    (@lucymtc)

    Great!! I’m glad this is solved.
    If you are happy with the plugin please feel free to leave a review.
    Thanks!

Viewing 12 replies - 1 through 12 (of 12 total)
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