Troubles with password reset and new account

  • Hi, has anyone else troubles to contact theme4press?

    I have an old account and wanted to reset the passord. Got no answer into my mailbox.

    So I create a new account buy the new version of evolve.
    Got no answer to confirm my account “after payment”.

    So I used the contact-form – First time it seems, the form is not functionable. Second time – There comes no answer.

    Really bad.

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  • Hi,
    I just tested that with my account – everything’s fine. Also in the support area of evolve plus there are answers of the developers to questions in the last days.

    Thread Starter retlaw04

    (@retlaw04)

    And why I didn′t get answer in two different mail accounts? And also no confirm mail for a new account?

    • This reply was modified 5 years, 5 months ago by retlaw04.

    I can’t tell you that, because i only checked it with my account and I’m not the provider of the theme.

    Works fine for me too – hadn’t logged in for a couple of years – logged in straight away and also downloaded the updated theme etc.

    Best you contact support imo

Viewing 4 replies - 1 through 4 (of 4 total)
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