Troubleshooting wp-admin Redirect Loop

  • I’m in the middle of figuring out why I have a redirect loop when trying to login from my wp-admin page. I have not cleared the site cache or browser cache–not sure it’s the browser cache because I’m getting the same error on another computer on the same browser.

    Two questions:

    1) How do I clear the site cache if I can’t login to wp-admin?
    2) If I disable my current theme to troubleshoot (my best bet is to rename the folder) can I restore that theme and any changes I made if I’m able to get in via the default template?

    Thanks in advance

Viewing 15 replies - 16 through 30 (of 33 total)

  • but I want to make sure I don’t lose anything in trying to go back to my current theme.

    You won’t lose anything changing themes.

    Thread Starter thedaner

    (@thedaner)

    Along with updating WordPress I went to General Settings and changed the WordPress address and the Site Address. They HAD read:

    https://www.congruentmusic.com/wp2/

    as that was the folder the WordPress site was located b/c the previous site was elsewhere.

    I CHANGED it to https://www.congruentmusic.com AFTER the domain was pointed to the wp2 folder on the server

    Like I said, I went through this on a previous site and had NO issues.

    I hope I’m making sense

    Thread Starter thedaner

    (@thedaner)

    Below the Site Address is “Enter the address here if you want your site homepage to be different from the directory you installed WordPress.” and that’s what I intended.

    If you are doing that, see:

    https://codex.www.ads-software.com/Giving_WordPress_Its_Own_Directory

    Thread Starter thedaner

    (@thedaner)

    Okay, cool–a little different than what I did. I believe my situation falls under “Using a pre-existing subdirectory install”

    Question is, what can I do to fix this login issue? Anything?

    I’m really not sure – you might try undoing what was done and redoing it per the above.

    Thread Starter thedaner

    (@thedaner)

    Well, the thing is I can’t login to undo anything–right now I can only see the WP site via cPanel on this site’s server.

    I’m waiting for response from the server’s administrator about ftp info anyway (so that i can get into the site another way besides cPanel). I was hoping to solve some things on my own.

    Isn’t there something about replacing the .htaccess file?

    Thread Starter thedaner

    (@thedaner)

    Okay, this is weird. I just got in to the Dashboard via a blog page on the site. Any suggestions as to what I can do from here to make sure I can login from wp-admin?

    It’s almost as if I was never logged out, but trying to login again blocked me. However, there’s got to be something I can do to make sure I don’t get this redirect issue again.

    Thread Starter thedaner

    (@thedaner)

    Should I change back my site path? Leave it alone?

    Can I log out and be okay?

    Thread Starter thedaner

    (@thedaner)

    Seems to be an issue with the Dashboard, as I can’t log into that with https://www.sitename.com/wp-admin but can with https://www.sitename.com/themes.php for example.

    You can certainly try replacing the wp-admin folder with a newly downloaded copy. I’m really not sure about the redirect or URL issues – it’s really outside my knowledge, but maybe someone else will chime in here.

    Thread Starter thedaner

    (@thedaner)

    I’m wondering if that’s the issue. I can probably do it via cPanel? Right now I don’t have ftp access to the server.

    If that lets you delete and add files, sure. It’s best to delete that folder first – to be sure you get the new copies.

    Thread Starter thedaner

    (@thedaner)

    Awesome, thanks. Fingers crossed.

    Did you solve this as I have the same problem?

Viewing 15 replies - 16 through 30 (of 33 total)
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