Troubleshooting wp-admin Redirect Loop

  • I’m in the middle of figuring out why I have a redirect loop when trying to login from my wp-admin page. I have not cleared the site cache or browser cache–not sure it’s the browser cache because I’m getting the same error on another computer on the same browser.

    Two questions:

    1) How do I clear the site cache if I can’t login to wp-admin?
    2) If I disable my current theme to troubleshoot (my best bet is to rename the folder) can I restore that theme and any changes I made if I’m able to get in via the default template?

    Thanks in advance

Viewing 3 replies - 31 through 33 (of 33 total)

  • HI there

    A few days ago my website suddenly showed an error message and I tried to figure out what was happening, but couldn’t login to the admin page and after some work – following numerous forum posts on the error messages, going into CPanel on my server, replacing files on my FTP server – adding new versions of WordPress wp-admin and wp-includes. I now have an operational website again BUT i still can’t get into wp-admin to login and get the WordPress dashboard. When I go to my website https://www.swampgirl67.net/wp-admin/index.php I get it redirecting to https://www.swampgirl67.net/wp-login.php?redirect_to=http%3A%2F%2Fwww.swampgirl67.net%2Fwp-admin%2Findex.php&reauth=1
    even though wp-login.php exists as does wp-admin/index.php and in fact any https://www.swampgirl67.net/wp- file goes to this redirect “Page Not Found” .

    I fear I’ve mucked up WordPress beyond repair – even the whole site is working fine, apart from a few images that seem to have been accidentally erased on the server (my bad) that I not showing up and while they also exist they will not be replaced until I get back into the dashboard to fix them – but i can’t update anything in the WordPress interface.

    I don’t have time to continue to waste on this – please help!!

    Camille

    Hi i i have change the redirect option in the word press site and it is more over client site i have changed the redirect options in the site annd now i am not able to get the wp-admin screen need help asap please

    I realize this is a year old but wanted to reply in case anyone else has this issue. I had the same exact problem where I updated the Site Address in the Options menu then had redirect loops when trying to login.

    To fix the issue:

    I logged into phpmyadmin and went to my wp database > wp_options and updated the siteurl from https://website.com/2 to https://website.com

    In my particular case I had two index.php files 1)for the current Joomla site and 2) for the new WordPress site. So I renamed index.php to indexJOOMLA.php and indexWP.php to index.php.

    I was now able to login to the site. Hope this helps!

Viewing 3 replies - 31 through 33 (of 33 total)
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