• Resolved jonathanrama

    (@jonathanrama)


    When I use a language and hit share via WhatsApp or Twitter it gets shared with a code that it shouldn’t: .<trp-post-container data-trp-post-id=’xxxx’>

    What could be causing this? With the original (untranslated) website it doesn’t happen, it only happens with translations.

    Thank you!

    https://paste.pics/b41f6f2d4c51e2cf565d6ba6098a7cb2

    • This topic was modified 1 year, 11 months ago by jonathanrama.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Thank you for letting us know about this!

    Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):

    ??Briefly disable all other plugins and enable the default Twenty Twenty One theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind Regards,

    Thread Starter jonathanrama

    (@jonathanrama)

    Hello team.
    I have followed your instructions. I have deactivated plugins changed the theme and re-activated plugins. Activating all plugins I had no problems. The problem appears when changing the theme. Apparently it’s a compatibility problem with the theme I’m using. ??

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    You can reach them and tell them about this compatibility issue and see if they can have a fix for this.

    Have a great day!

    Kind Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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