• Resolved takahe

    (@takahe)


    Seasonal is truncating images. Not always, but most of the time.
    It seems to behave ok with photos, but the cover images that I try to upload are getting their tops cut off. (https://www.takahe.org.nz/wordpress/archives/ for example).

    When I check the media library, the images are cropped in the grid view (they all are, which I assume is normal), but when I click on them they open to a normal, un-truncated image. But if I insert them into a page, they go back to being truncated.

    Help?!!

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  • Theme Author Shaped Pixels

    (@shaped-pixels)

    this won’t be the theme, but it looks like you are using something that is creating thumbnails that are cropping the original. It could be your WP Media settings if you have sizes set and could be cropping them.

    How are you adding the images to your page?

    Your original images are 140×190, but what you are inserting are cropped images at 140×150. If your media settings are set as 150×150, then they will be cropped. When you insert your images, don’t select the thumbnail size, choose the original size.

    Thread Starter takahe

    (@takahe)

    Ah, when I check my settings (Settings ––> Media) I see it’s got the “crop thumbnails to exact dimensions” selected. Stupid of me not to think of that, but it’s no a setting I’ve ever … um, ’set‘.

    For future reference (and in case anyone else hits the same problem), I found that unchecking the box didn’t fix the images I had already uploaded, so I just deleted and re-did them all. So now they are neither cropped in the Media Library view, nor on the pages.

    Thanks for your help. Seasonal is a really great theme.

    Theme Author Shaped Pixels

    (@shaped-pixels)

    No worries…by default, WordPress has those Media sizes filled in. I personally do not like them and usually the first thing I do is go there and make them all zero and uncheck the boxes, etc. What happens when those sizes are left in, even if you don’t need them, every time you upload an image, you will end up getting multiple copies of that image, each with that cropped sizing.

    I plan on writing a blog article about this on my site…soon I hope.

    Anyway, I am glad to hear you got your full images showing now, and also thank you for your comment about my theme ??

Viewing 3 replies - 1 through 3 (of 3 total)
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