Turn off Lazy Loading

  • Resolved ig_communitysites

    (@ig_communitysites)


    4 months ago

    We’re getting problems with lazy loading of our storefront: it initially loads fine, then goes blank on mouseover. This happens even if I save the HTML as a static page and strip out everything that isn’t directly Ecwid-related: https://kingscliffeheritage.org/testpostshop.html.

    Is there a way to turn that lazy loading off? I can see where it happens in the JS code, but I can’t see any options for affecting it.

    Any help appreciated! Many thanks!

    The page I need help with: [log in to see the link]

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  • annatfromlightspeed

    (@annatfromlightspeed)

    Hello,

    This is Anna, Ecwid by Lightspeed team. I’m sorry to hear that you’re having issues with the Ecwid plugin!
    Our developers have been informed about it and are working on a fix. As a temporary solution I applied our inner tool and your store loads normally on my side. Please check it from your end and let me know if it works.

    Feel free to reply in this thread or email us at?[email protected]?if you have any additional questions.

    Hi,

    We’re closing this thread since we haven’t received any reply. If you have any further questions or need assistance, feel free to start a new thread or contact us via email at [email protected]. We’re here to help!

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