• Resolved evanhgh

    (@evanhgh)


    I have found a bug with Forminator Forms and Turnstyle plugin.

    If turnstyle plugin is enabled on forminator form the submit button breaks on the form.

Viewing 15 replies - 1 through 15 (of 19 total)
  • Hello, excellent plugin.

    I don’t know if it’s the same error as @evanhgh, but I have a problem with Turnstyle in my Forminator forms.

    My form has a mandatory terms acceptance box.

    If I check the box before submitting the form, it works fine (it sends it correctly).

    But if I don’t check the box, it shows me the typical forminator error message that I should check it; When I mark it, it does not allow me to send the form, even if I hit the send button many times, it is never sent.

    You can see the form here.

    This is not desired behavior for my form.

    When I disable Turnstyle, the form submission works correctly.
    I would appreciate your comments, as well as a solution.

    I must add that the sending problem not only occurs when I do not check the mandatory acceptance box, it also occurs when I do not check any of the mandatory boxes, such as email for example.

    Plugin Author Elliot Sowersby

    (@elliotvs)

    Thanks for the helpful info @matador9 – I will take a look into this.

    Appreciated the help ??

    Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi,

    Please could you update to the latest version (1.22.0) and give it another try?

    Hi,
    I just tried it with version 1.22.0 and the problem continues.
    For now, put recaptcha, since this affects the sending of my forms.

    Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi @matador9 – sorry to hear it’s still not working. Did you clear your website cache (if any) after updating?

    I’ve tested it on my end with Forminator, and fixed the issue with it not working after receiving an error (missing field etc). It now works fine on my end.

    If you have any performance/caching plugins enabled, could you try disabling them temporarily and see if that resolves it?

    Done, it works.
    It didn’t work, since I had updated to the latest version of the plugin, but for some reason it didn’t.
    Thanks for the solution.

    Plugin Author Elliot Sowersby

    (@elliotvs)

    @matador9 OK great, thanks for letting me know!

    If you are enjoying the plugin, please consider leaving a review here: https://www.ads-software.com/support/plugin/simple-cloudflare-turnstile/reviews/#new-post ??

    I left you a 5-star rating a few months ago ??

    Plugin Author Elliot Sowersby

    (@elliotvs)

    @matador9 Thanks ??

    Thread Starter evanhgh

    (@evanhgh)

    Hi @elliotvs

    After the update my form still will not work if turnstile is enabled for forminator forms.

    My theory is that if there is display logic built into the forminator submit button, that breaks the turnstyle ability to display before/after the submit button so it isn’t possible to verify.

    Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi @evanhgh

    Would it be possible to send me a link to the form on your website, with Turnstile enabled so I can look into it?

    Thread Starter evanhgh

    (@evanhgh)

    @elliotvs Here’s a link, I have turnstyle enabled right now:
    https://homegrownherbalist.net/contact-us/

    • This reply was modified 1 year, 4 months ago by evanhgh.
    Plugin Author Elliot Sowersby

    (@elliotvs)

    @evanhgh Yeah, I think it’s the way you have the form setup, to hide the submit button, until all the fields have been entered. I believe this is therefore preventing Turnstile from being able to initially render on page load. I’ll take a look into it.

Viewing 15 replies - 1 through 15 (of 19 total)
  • The topic ‘Turnstyle Does not allow submission on Forminator Forms’ is closed to new replies.